Avaya Support Forums  

Go Back   Avaya Support Forums > Messaging

Thread Tools Search this Thread Display Modes
Old 10-12-2011, 12:03 PM
unitysso unitysso is offline
Hot Shot
Join Date: Feb 2011
Location: Vancouver
Posts: 11
unitysso has 10 reputation points
Default MM R5.2 FEDBSync

I have a new R5.2 MAS/MSS single platform where some users are having issues with password access. I have seen this on other sites and ran FEDBSync to clear this up. I am trying remember when running FEDBSync do I need to stop services, backup files etc., or can I just run the FEDBSync program and it will look after the services. If I need to backup files, what files and wher do I find them. If I need to stop services what services. Do I need to stop all ports while running this? Thanks.

PS the issue is some users cannot log in, I change the password in MSS Subscribers but it still does not allow access.
Reply With Quote
Old 10-27-2011, 02:13 AM
zpiao zpiao is offline
Hot Shot
Join Date: Oct 2011
Posts: 18
zpiao has 10 reputation points

1. no need to backup your files on MAS since FEDB resync only resync FEDB database only .
2. no need to stop service. resync tool will stop all neccesary services and start them up after finish resync work .
3. no need to stop ports , it will be done by resync tool .
Reply With Quote
Old 11-22-2011, 07:18 AM
r7admin r7admin is offline
Aspiring Member
Join Date: May 2010
Posts: 1
r7admin has 10 reputation points
Default FEDB sync

If you don't have the FEDB rebuild utility, how do you get it? Thanks.
Reply With Quote
Old 11-24-2011, 06:12 PM
mdasani mdasani is offline
Hot Shot
Join Date: Aug 2011
Posts: 11
mdasani has 10 reputation points

The tool is shipped with Mm software, location C:\Avaya_support\Tools\FEDBResynchTool. Look up Avaya support site you might find MM tools there as well. There is a DLL in the folder, you might have to register that before you can run the EXE, instructions are in the same folder.
Reply With Quote
Old 03-06-2015, 10:37 AM
cpro114313 cpro114313 is offline
Aspiring Member
Join Date: May 2013
Posts: 1
cpro114313 has 10 reputation points

Is this service affecting?
Reply With Quote
Old 05-19-2015, 07:16 AM
kennethleemeans kennethleemeans is offline
Join Date: Jan 2015
Posts: 25
kennethleemeans has 11 reputation points

Yes it is service affecting
Reply With Quote
Old 05-25-2015, 05:28 AM
yadav29 yadav29 is offline
Join Date: Jan 2013
Posts: 55
yadav29 has 16 reputation pointsyadav29 has 16 reputation points

try to change the password...still the password is not accepting..you can restart the Messaging application service & then try to login.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 11:58 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.