Registered - waiting for Approval?

[thoma417]

I created a login for the support website at the beginning of last week, and was advised that I would receive an email confirming when this had been approved.

I was also told this would take around 48 hours, but it has now been a lot longer. Is there somewhere I can see who my "Company Administrator" or "AVAYA Administrator" is?

I'm concerned I've missed something in setting up my registration and would like to get this sorted as soon as possible.

[nherman]

Hi Michelle,

Your login is now approved and you should be able to login to the support site and see all of your Sold To's within 3-6 hours. If you have any issues logging in or using the support site after this time frame, please let us know.

Thanks,
Natallee

[cartw7]

A friend of mine also had the same problem before. He waited a week before his login was activated. Good thing he was able to contact support, and got everything sorted out.