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Old 06-15-2016, 09:26 AM
farrud farrud is offline
Join Date: Mar 2016
Location: Brasilia - Brazil
Posts: 8
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Default Third Party Certificate Problem - ASBCE 6.3


We're having a problem to install a third-party certificate in ASBCE 6.3. The platform accept and install the CERTIFICATE (and the CA) but when we change (choose) for this new one, box (SBC) stop to answer (public and private IPs). Only the Manager interface stay working.

We collected the trace in the FWs (SBC is in DMZ) and we saw no answers of all IPs configured to SBC (public and private). No DOWN messages on SBC about the CERTIFICATE or network interfaces.

If we roll back the certificate for AvayaSBC everything returns to normal.

Is there any exception not registered (or I didn´t find) to install third-party certificates in SBCs Avaya?

Infos: Avaya SBCE 6.3 onebox (EMS+SBC) installed on VMWare.
Fabio Arruda

Last edited by farrud; 06-15-2016 at 07:41 PM. Reason: English Errors
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