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Old 08-08-2011, 01:45 PM
pobrie pobrie is offline
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Default T4 Support
Does anyone know what the cost of T4 support is compared to lesser levels of support?
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Old 11-17-2011, 06:43 AM
kamra kamra is offline
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Default T4 Support
Pobrie,

T4/ADE/CPE support is an internal escalation level of Avaya for T3/backbone teams and not directly accessible to the customers. So afar as the cost is concerned, in case of OOH support both T3/T4 charges may apply depending on the region you belong to.

Saurabh Kamra
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