Low Volume Control with a Plantronics headset with 2410/2420 Avaya phones

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  • cpepit
    Aspiring Member
    • Oct 2014
    • 1
    #1

    Low Volume Control with a Plantronics headset with 2410/2420 Avaya phones

    Hi,

    I am experiencing issues regarding low volume control on the Plantronics SupraPlus HW251N headset on the Avaya 24/10 24/20 model phones.

    Could this have something to do with the firmware version on the phone?


    Any assistance is much appreciated.
    Tags: None
  • gwebster
    Guru
    .
    • Mar 2010
    • 143
    #2
    What interface cable are you using? The correct cables/adapters can be determined at http://www.plantronics.com/us/compatibility-guide/.

    Comment

    • chu19
      Aspiring Member
      • Mar 2015
      • 1
      #3
      Originally posted by cpepit View Post
      Hi,
      I am experiencing issues regarding low volume control on the Plantronics SupraPlus HW251N headset on the Avaya 24/10 24/20 model phones.

      Could this have something to do with the firmware version on the phone?
      Any assistance is much appreciated.
      You most likely have the wrong Avaya cable. See HERE

      Comment

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