Avaya Support Forums  

Go Back   Avaya Support Forums > IP Telephony and Convergence

Thread Tools Search this Thread Display Modes
Old 03-20-2014, 09:54 AM
westom westom is offline
Aspiring Member
Join Date: Mar 2014
Posts: 1
westom has 10 reputation points
Default 96xx phone takes 5 hours to boot up

during a recent office move, I have an issue where any 9608 phone that is unplugged, takes several hours to boot up again. I have checked the network and is as follows:

phone boots into customer data vlan234
gets string from DHCP server: L2QVLAN=160

the phone then sits there with dhcp=5 vlan=160 until it finally sorts itself out and boots up.

the voice vlan has the 242 string on Cisco switch
= option 242 ascii MCIPADD=*.*.*.*,HTTPSRVR=*.*.*.*,HTTPDIR=/tftpboot,L2QVLAN=160

all phones are working before reboot, and do finally come back, but I need to move lots of phones and dont know whats changes on the network/dhcp may have caused this, any ideas, things to check please?
Reply With Quote
Old 06-18-2014, 02:18 AM
schowdary schowdary is offline
Hot Shot
Join Date: May 2012
Posts: 12
schowdary has 10 reputation points
Default 96xx phone takes 5 hours to boot up

Upgarde the phone to latest firmware and check VLAN settings and DHCP scope.
Either the phone is not getting the right DHCP scope or is trying to reach a wrong DHCP
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 04:31 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.