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  #1  
Old 11-13-2011, 08:41 PM
hharta hharta is offline
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Default avaya CM 5 all username can't login to SMI and SAT
HI,

I have system avaya CM 5.1.2 that suddenly can't login to SMI and SAT, how can i fix it to normal


Thanks
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  #2  
Old 11-28-2011, 06:49 AM
doug doug is offline
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When this has happened to us it usually follows a CM upgrade. The usual reason is that the Security File was not properly installed. If you haven't done an upgrade recently you might have a corrupt Security File. Contact your service provider. They should be able to reload the Security File.
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  #3  
Old 12-07-2011, 01:04 AM
hharta hharta is offline
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We have already fix it with help by Avaya support, we don't process the upgrade process, this problem suddenly appear, when we tried to investigate there's mask value change by itself, after support use their Init login and change the prof the problem done,
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  #4  
Old 05-21-2015, 05:08 AM
sumit007 sumit007 is offline
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Problem can be with System Software. Its better if you upgrade the system to Latest One.
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  #5  
Old 05-21-2015, 10:59 AM
yadav29 yadav29 is offline
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May be your CM uptime was more than Avaya recommended.So please try to restart the Server once, then check the status.
Also you can go for upgrade that would be better to go on the latest one.
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