Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Thread Tools Search this Thread Display Modes
Old 11-30-2016, 02:11 AM
kirchenlo kirchenlo is offline
Join Date: Nov 2010
Posts: 195
kirchenlo has 15 reputation pointskirchenlo has 15 reputation points
Question Support of 5600 Series IP Phones - IPO Rls 10

I cannot find out if the 5610 IP telephone does still work with the IP Office release 10? I have a customer who likes to upgrade and still uses 56xx phone sets, if I check on the IP Office Knowledgebase the telephone is still in the list of the supported telephones (Table 3. Supported Avaya phones no longer for sale”).
But apparently in the IP Office Technical Bulletin 196 it says “Note:4600 and 5600 series telephones are no longer supported in IP Office Release 10.0 software.”
What does this mean? As they are still part of the supported sets no longer for sale on the knowledgebase I do not understand this note. I agree that there is no tech support anymore, but do they work now or not?
I do not want my customer to change additional now its 150 phones. I would like he doe sit on this pace.

Reply With Quote
Old 12-19-2016, 03:24 AM
kirchenlo kirchenlo is offline
Join Date: Nov 2010
Posts: 195
kirchenlo has 15 reputation pointskirchenlo has 15 reputation points

I can confirm that these sets are working properly within release 10 SP1.
Reply With Quote
Old 12-27-2016, 05:55 AM
byrdc byrdc is offline
Hot Shot
Join Date: Oct 2010
Posts: 17
byrdc has 11 reputation points

No longer supported doesn't mean they won't work. It just means that if they don't work Avaya will not help resolve the issue.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 04:00 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.