Avaya Support Forums  
HomeContactsHow To Buy

Go Back   Avaya Support Forums > IP Office Contact Center
Reload this Page Chat Error - has no ui session
FAQ Forum Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 12-02-2016, 08:59 AM
gsanadze gsanadze is offline
Brainiac
.
  
Join Date: Mar 2015
Posts: 96
gsanadze has 11 reputation points
Default Chat Error - has no ui session
when I try to login to Chat Group I get this error message:

K3507a 07:53:39.810 CHATS_Core_Warning AgentLogin():> Agent (8494415842000000) has no ui session --> reject login


Any idea what could it be?
Reply With Quote
  #2  
Old 12-05-2016, 05:56 AM
marquardt marquardt is offline
Guru
.
  
Join Date: May 2014
Location: Stuttgart - Germany
Posts: 190
marquardt has 14 reputation pointsmarquardt has 14 reputation points
Default Check TaskServerManager
Open the trace log for the TaskServerManager

Command: PrintTS (Print task server)

The approriate TS_ChatServer must be shown.

With the command:

PrintTS and the tsId (of the task server) the details will be displayed
Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -7. The time now is 04:44 AM.

Avaya Support Forums - Archive - Top

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.