Chat Error - has no ui session

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  • gsanadze
    Brainiac
    .
    • Mar 2015
    • 96

    Chat Error - has no ui session

    when I try to login to Chat Group I get this error message:

    K3507a 07:53:39.810 CHATS_Core_Warning AgentLogin():> Agent (8494415842000000) has no ui session --> reject login


    Any idea what could it be?
  • marquardt
    Guru
    .
    • May 2014
    • 190

    #2
    Check TaskServerManager

    Open the trace log for the TaskServerManager

    Command: PrintTS (Print task server)

    The approriate TS_ChatServer must be shown.

    With the command:

    PrintTS and the tsId (of the task server) the details will be displayed

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