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Old 11-14-2013, 04:45 AM
mhints mhints is offline
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Default Avaya 4610s and 4620s IP Phones

Hi there,

I would like to know how to upgrade the software/firmware on our IP phones. Is this done from a ftp or tftp server?

Many Thanks

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Old 11-14-2013, 10:58 AM
jjashley jjashley is offline
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Solution Delivered

You can use a tftp server, if you are using dhcp for the ip address assignment just make sure you have an option there telling the phone what ip address to go to for its firmware files.
Joe Ashley
Avaya Solutions Engineer

Last edited by rbrookes; 11-15-2013 at 03:38 AM.
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Old 02-20-2014, 12:32 AM
aa1 aa1 is offline
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Solution Delivered Some additional documents

Some additional documents for reference:

Beginning with Avaya IP Telephone Release 2.2, Avaya IP phones can download scripts and firmware from web servers using the HTTP or TLS (HTTPS) protocols, in addition to TFTP. Preliminary testing at Avaya Labs indicates that HTTP servers can support more simultaneous downloads than TFTP servers, suggesting that HTTP/TLS are better suited for large IP telephone deployments than TFTP. To specify TLS or HTTP script/firmware downloads, in option 176 of the DHCP scope apply the TLSSRVR (for TLS) or HTTPSRVR (for HTTP) parameter in lieu of TFTPSRVR. If TLSSRVR, HTTPSRVR, and TFTPSRVR are all set, the phone will attempt to download firmware using TLS first on TCP port 411, then HTTP on TCP port 81, then HTTP on TCP port 80, then TFTP on UDP port 69. Note: Avaya IP telephones only establish encrypted TLS connections with servers using an Avaya-signed digital certificate (ie, an Avaya S8300 or S8500 Media Server).

Avaya IP Telephony Implementation Guide
Communication Manager 3.1

Avaya IP Telephone File Server Application Reference Guide
16-601433 Issue 3 July 2007

4600 Series IP Telephone Installation Guide
555-233-128 Issue 5 November 2006

4600 Series IP Telephone LAN Administrator Guide
555-233-507 Issue 4 August 2006

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