Updating IP Phone Firmware

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  • salmaciel
    Aspiring Member
    • Dec 2014
    • 1

    Updating IP Phone Firmware

    This may seem very basic but I have to ask any way.

    When an IP phone requests a firmware update, there is a momentary disruption to the computer that is connected to the phone.

    Besides completing firmware updates outside normal business hours or not connecting the computer to the phone/network, what is Avaya's best practice for updating a phone's firmware without disrupting computer connectivity to the network?
  • mlombardi1
    Legend
    • Sep 2010
    • 531

    #2
    Don't think there's a way around this. The phone goes out-of-service for firmware updates and is unable to act as an ethernet switch.
    Meridian IT - Senior Engineer

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