G650, S8700: Minor PKT-BUS alarm on a PN


Doc ID    SOLN117384
Version:    4.0
Status:    Published
Published date:    17 Mar 2015
Created Date:    29 Oct 2007
Author:   
madurkay
 

Details

Software: R012x.02.1.118.1, patch 10885

 

The affected system is an IP connect site with S8700 Media Server, and UNIX command line comand almdisplay returned with the following message:
CommunicaMgr ALARMS

===================



ID MO Source On Bd Lvl Ack

1 PKT-BUS PN 04 n MIN Y

Problem Clarification

Found Minor PKT-BUS alarm on a Port Network (PN).  Test passed but  alarms are still  present in the system. IPSI's are in service.
 
Footprints:
display alarms
ALARM REPORT
Port Maintenance On Alt Alarm Svc Ack? Date Date

Name Brd? Name Type State 1 2 Alarmed
Resolved
PN 04 PKT-BUS n MINOR y 04/17/14:29     00/00/00:00

The status of the affected port network looks fine:
status port-network 04

PORT NETWORK STATUS
Major Minor Warning Carrier PN Control FIBER-

PN Alarms Alarms Alarms Locs Active Standby LINK Endpoints Mode
4 0 1 9 04A up up 4 A-PNC 04A03-21E19 active

04B 4 B-PNC 04B03-22E19 standby


TDM Service Control Dedicated TONE/ Service System System

Bus State Channel Tones CLOCK State Clock Tones
A in y y 04B in standby standby

B in n n 04A in active active
Service Major Minor Bus Open Bus

PKT State Alarms Alarms Faults Leads
4 in n y

tests are passed:
test packet-interface 04b
TEST RESULTS
Port Maintenance Name Alt. Name Test No. Result Error Code
04B PKT-INT 888 PASS

04B PKT-INT 887 PASS

Cause

Documentation says, this alarm is because The Maintenance/Test packet bus port (M/T-PKT) for this port network is not in service. (See details on page 1817 of the Maintenance Alarms for Avaya Communication Manager 3.1, Media Gateways and Servers.)

Solution

This issue can be resolved by checking the Maintenance Alarms for Avaya CM 3.1 and doing a follow up of the instructions for resolving the displayed error type.

 

  1. Check the Maintenance Alarms for Avaya CM 3.1



  2. Follow up the instructions for resolving the displayed error type

Legacy ID

KB01024359

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