Obtaining the Avaya SIP Product CA certificate
1. On System Manager Web Console, click Elements > Inventory > Manage Elements.
The system displays the Manage Elements screen.
2. Select the Session Manager instance from the list.
3. In the More Actions field, select Configure Trusted Certificates.
The system displays the Trusted Certificates screen.
4. Select an Avaya SIP Product CA certificate from the list --> select the one with the description:
SECURITY_MODULE_HTTP CN=SIP Product Certificate Authority, OU=SIP Product Certificate Authority, O=Avaya Inc., C=US
5. Click Export. --> you will get a file called trust-cert.pem
6. Save the file to a location on your system.
7. change the certificate extension from trust-cert.pem to trust-cert.crt
8. Install the certificate
Obtaining the Avaya Aura® System Manager CA certificate
1. On the home page of System Manager Web Console, under Services, click Security > Certificates > Authority.
2. On the main page, click Download pem file.
3. Save the file to a location on your system.
4. change the certificate extension from PEM to CRT.
5. Install the certificate
Here is a brief guideline on how to install certificates on windows 7:
- Install the certificate.
- Double-click the default.cacert.cer certificate file icon on your desktop (or default save location) to install the certificate.
- When the Certificate window opens, click Install Certificate.
- Certificate Import Wizard will open. Click Next.
- Specify a location for the certificate.
- Select Place all certificates in the following store.
- Click Browse.
- Select the certificate store.
Select Trusted Root Certification Authorities.
- Click OK.
- Place the certificate in the store.
- Click Next to continue.
- Complete installation.
- Click Finish
- You will get a Security Warning, click on Yes
Please read the below document on Updating server certificates to improve end-user security and client user
experience at:
downloads.avaya.com/css/P8/documents/100180626