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Package name
CTI Data Interface Process 1.0
Package identifier
AVctidip
Package type
Optional
Description
Applications that make function calls to the Computer Telephony Integration (CTI) data integration process (CTI DIP) on the Avaya IR system can use a CentreVu Computer Telephony (CVCT) server to control ports on a PBX or to interact with Siebel eBusiness applications that are located on a client connected to the server. CTI is primarily an alternative to the manipulation of a PBX via a direct ASAI connection to the system.
Installation of this package is protected by password and must be performed by Avaya or a certified third-party service provider. Contact Avaya for more information.
See also
