The hardware components of the Avaya IR are usually installed by an Avaya service technician or third-party service provider as part of the product maintenance agreement.
The Avaya IR platform (Sun Blade 150) must be installed on a local area network (LAN) and have connectivity to a telephony network with which the system will interact. Telephony connectivity can be provided by digital trunks (either T1 or E1) from a telecommunications switch. If the Avaya IR solution uses Voice over IP (VoIP), the LAN provides the telephony connectivity to the switch.