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The newcall function notifies Avaya Computer Telephony when a call arrives, and asks Avaya Computer Telephony to pass back an EDUID for that call. The newcall function must be placed immediately after an Answer node.
Note:
The EDUID identifies the call within Avaya Computer Telephony. It is unique to a particular call, and it is essential for all Avaya Computer Telephony requests.
Use the Node Inspector to assign and edit the following attributes.
Attribute |
Value |
Description |
Put Return Code In |
|
Select the variable in which to store the return code. |
VESP Function Name |
newcall |
Notifies Avaya Computer Telephony that a new call arrived on the IVR. |
Arg 1 |
|
Select the variable in which to store the EDUID received from Avaya Computer Telephony, which identifies the new call. |
Arg 2 |
|
Select a variable. |
Arg 3 |
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Select a Dummy variable. |
Arg 4 |
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Select a Dummy variable. |
