Contents

Introduction  System description  Features  Installation  Administration  Maintenance  Troubleshooting  Tech Tours  Application development       Voice application basics       Planning a voice response application       Designing a voice response application            Designing a voice response application            Designing applications that use speech            Designing applications that use ASAI            Designing applications that use Computer Telephony Integration (CTI)            Designing applications that use Converse Vector Step (CVS) routing            Designing VoiceXML applications            Designing applications that integrate with Avaya IC                 Vesp_dip                      +create                      +getarg                      +send                      +setarg                      newcall                      pseudo_ani                      getvdu                      getvox                      setvdu                      tr<n><op>                      transfer                      gone                      alarm            Designing applications that integrate with Avaya PDS            Designing applications that use Siebel eBusiness Integration       Developing a voice response application       Testing a voice response application  Reference  Printing the Help sections  Glossary  Basic telecommunications terms  Acronyms and abbreviations  Index