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Transaction operation commands communicate with the Workflow Designer. Workflow Designer features are customized for each customer, either by Avaya or by the customer.
Note:
Transaction operation commands are custom designed for your site. If desired, you could execute tr<n><op> requests to change information in Avaya Interaction Center databases, fax information, perform complex calculations, pre-fetch images, or whatever else is needed.
Use the Node Inspector to assign and edit the following attributes.
Attribute |
Value |
Description |
Put Return Code In |
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Select the variable in which to store the return code. |
VESP Function Name |
tr<n><op> |
Performs a custom transaction. |
Arg 1 |
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Select the variable in which to store the EDUID, which is passed to Avaya Computer Telephony to identify the call. |
Arg 2 |
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Select the variable that contains the value of the database field. |
Arg 3 |
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Select a variable. |
Arg 4 |
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Select a Dummy variable. |
