Contents
Introduction
System description
Features
Installation
Administration
Maintenance
Troubleshooting
Tech Tours
Application development
Voice application basics
Planning a voice response application
Designing a voice response application
Developing a voice response application
Using TAS script instructions
Using the Intuity Response Application Programming Interface
Introduction to the IRAPI
Application control
IRAPI run-time services
Application Management
Performance and system tuning for IRAPI applications
Sample IRAPI script with speech recognition
Using a Data Interface Process
C-library functions
Working with Script Builder Applications
Testing a voice response application
Reference
Printing the Help sections
Glossary
Basic telecommunications terms
Acronyms and abbreviations
Index