Contents

Preface  Security overview  System description  Installation  Administration       Administration procedures            Starting the Web Administration interface            Setting up user accounts            Administering alarms and messages            Administering ASAI            Administering ASG            Administering digital interfaces            Administering fax            Administering IC Integration            Administering PDS Integration            Administering the CTI DIP            Administering the JDBC database interface            Administering voice equipment                 Administering voice equipment overview                 Displaying equipment assignments                 Changing equipment states                 Assigning channels to equipment groups                 Assigning telephone numbers to channels                 Unassigning a telephone number from a channel                 Assigning a TAS service to channels                 Assigning a VoiceXML service to channels                 Assigning a VoiceXML URI to channels                 Unassigning a service from a channel                 Assigning a service to calling (ANI) and called (DNIS) numbers                 Assigning a VoiceXML URI to calling (ANI) and called (DNIS) numbers                 Unassigning a service from calling and called numbers            Administering Proxy Text-to-Speech            Administering network services            Administering speech recognition            Administering Two B-Channel Transfer (TBCT)            Administering Universal Call ID Expansion            Administering Voice over IP            Administering the voice system            Backing up and restoring data            Administering VoiceXML            Administering the Web Administration interface            Creating reports            Viewing licensed features            Rebooting the system       Web Administration screens       Command-line administration  Maintenance  Troubleshooting  Application development  Tech Tours  Migration  Alarms and log messages  Glossaries  Print documents  Index