Contents

Preface  Security overview  System description  Installation  Administration       Administration procedures            Starting the Web Administration interface            Setting up user accounts            Administering alarms and messages            Administering ASAI            Administering ASG            Administering digital interfaces            Administering fax            Administering IC Integration            Administering PDS Integration            Administering the CTI DIP            Administering the JDBC database interface            Administering voice equipment            Administering Proxy Text-to-Speech            Administering network services            Administering speech recognition                 Administering speech recognition overview                 Displaying the speech resource status                 Displaying the speech server status                 Assigning a speech recognition type                 Assigning WholeWord as a speech recognition type                 Changing a speech recognition type                 Unassigning a speech recognition type                 Assigning a speech server                 Changing a speech server                 Unassigning a speech server                 Changing the speech resource state                 Changing the speech server state                 Changing the speech resource port state            Administering Two B-Channel Transfer (TBCT)            Administering Universal Call ID Expansion            Administering Voice over IP            Administering the voice system            Backing up and restoring data            Administering VoiceXML            Administering the Web Administration interface            Creating reports            Viewing licensed features            Rebooting the system       Web Administration screens       Command-line administration  Maintenance  Troubleshooting  Application development  Tech Tours  Migration  Alarms and log messages  Glossaries  Print documents  Index