Account Code Billing gives you the
ability to assign S8300 Media Server account codes to calls originated
by INTUITY AUDIX voice ports. With this Account Code Billing, you can
track the expense of outbound calls, message notification calls, and other
types of calls. Account codes are not recorded by the switch for internal
calls.
If you are an S8300 user, you must
administer account codes on your S8300 system before you can use Account
Code Billing for INTUITY AUDIX calls. See MultiVantage Administrationdocumentation for detailed instructions on administering account codes.
Administration
Process and Uses
This section contains the following
tasks for administering Account Code Billing for INTUITY AUDIX calls:
Account Code Billing is used primarily
with the following INTUITY AUDIX features:
Outcalling
Message Manager
Account codes are applied to all outbound
calls placed by individual INTUITY AUDIX subscribers, as well as AMIS
analog networking calls. This includes:
Message notification outcalls
INTUITY Message Manager audio
connections
Call delivery messages
AMIS analog networking calls
The account code is included in the
S8300 station message detail recording (SMDR) record. S8300 system administrators
can specify filters to determine which calls (for example, local or long
distance) produce a call detail recording (CDR) record..
System Requirements
To use the Account Code Billing feature,
you must have a Call Accounting System (CAS) to interpret CDR or SMDR
data
Defining
the Dialing Sequence
The switch begins to record account
code information for a given call when it receives an account code feature
access code (FAC). The FAC must be received in the correct order in the
sequence of digits dialed. This assures that the switch receives a signal
to record the account code before the account code is sent to the switch.
In other words, the INTUITY AUDIX system must send the FAC, account code,
call destination, and other digits to the switch in the correct sequence.
This sequence varies depending on the telephone system and the application.
Therefore, you must administer a dialing sequence for the INTUITY Account
Code Billing feature. This sequence is defined on the Outgoing Call Sequence
screen.
Note: You
must include an uppercase N in the dialing sequence.
If N is not present in the dialing sequence, the Outcalling
feature will not function.
The cursor returns to the command line, and
the system displays the message:
Command Successfully Completed.
Enter exit
or another administrative command at theenter
command: prompt.
Note: If you are
using the Outcalling feature, the subscriber might include the
account code FAC and account code in the dial string for message
notification. In this case, the FAC, account code, and notification
number are all part of the destination number. When the system
constructs the dialing sequence, the account code appears twice,
once as the account code and once as part of the destination
number. To avoid this duplication of account codes, it is recommended
that subscribers be instructed not to include the account code
as part of the dial string for message notification.
However, if subscribers are including authorization codes in
the dial string for message notification, there is no conflict
with account codes. Subscribers can continue to include the
authorization codes.
Dialing Sequence Example
Note: You must
include an uppercase N in the dialing sequence. If N
is not present in the dialing sequence, the Outcalling feature will
not function.
The S8300 Media Server requires that
the account code FAC be sent before the account code is sent. For the
S8300 Media Server, the account code FAC is set during the process of
administering account codes on the switch. You must know this FAC before
you can set the dialing sequence.
The following dialing sequence sends
account codes from the INTUITY AUDIX voice ports to the S8300 Media Server.
In this sequence, *75 is the account code FAC, S is the subscriber account
code, and N is the destination telephone number.
*75 S N
Assigning
Account Codes
The INTUITY AUDIX system assigns the
subscriber's extension as the default account code when no account code
is assigned. This default account code is not displayed on the Subscriber
screen. Instead, the Account Code field on this screen appears
blank in this case.
Account codes, other than this default
code, can be administered for each subscriber.
At the enter command: prompt,
enter add subscriber name/extension or change subscriber
name/extension where name/extension is the name
or telephone extension of the subscriber who is being assigned an
account code.
Press F3 (Enter) to save this information to
the system database.
The cursor returns to the command line, and
the system displays the message:
Command Successfully Completed.
Enter exit or another administrative
command at theenter command: prompt.
Testing
the Dialing Sequence
You can verify the dialing sequence
by using the Test Outgoing Call Sequence screen. The Test Outgoing Call
Sequence screen:
Displays the string of digits
that is dialed during an outgoing call.
Executes the test call by attempting
to dial the digits displayed in the Dialed Digits: field.
The system displays information about the dialog that occurred during
the test call on the Test Results screen.
Use this screen to:
Test a mailbox to determine
if an outgoing call placed on behalf of the associated subscriber is
being made correctly.
Test outgoing call functionality
in general. For example, you can use the test screen to place an outgoing
call to a nearby telephone to verify call completion.
Account for each digit in
the displayed dial string by examining the contents of the Dialed
Digits: field, for example, the account code feature access code,
account code, pauses, and destination number.
Test AMIS account code processing
by leaving the Mailbox to be Tested field blank.
The system fills in the
Dialed Digits: field with the digits defined in the Dialing
Sequence field of the Outgoing Call Sequence screen. For example,
the Dialed Digits: field might contain the account code
FAC, followed by an account code and a destination number.
Press F3 (Enter)
to make the test call.
The system displays the
results of the test on the Test Results screen.
The system monitors the test call for 10 seconds after the last digit
is dialed and reporting actions and events that occur while the call
is placed. After 10 seconds, the connection is dropped.
