The user's guide or administrator's
guide for your release of Message Manager
Enabling
Subscribers for Message Manager
Now that the platform is administered
to handle the Message Manager application, you must give subscribers
access to Message Manager. There are two ways in which you can enable
subscribers for Message Manager:
On an individual (subscriber-by-subscriber)
basis
By defining a Class of Service
(COS)
If you have a large number of subscribers
to administer, defining or revising a COS is more efficient than enabling
each subscriber individually.
Note: The following
tasks contain instructions that relate only to the one or two
fields on a particular screen that are part of Message Manager
administration. See Subscriber Administration
for complete field descriptions.
Enabling
Message Manager on an Individual Basis
To administer an individual subscriber
for Message Manager:
At the enter
command: prompt, enter change subscriber name/number,
where name/number is either the name or the telephone extension
of the subscriber you want to administer.
Tip: To see a list
of existing subscribers enter li su at the command line.
IMAPI Access?
IMAPI Message Transfer?
Trusted Server Access? (Set this field to y only if
Message Manager will be exchanging messages with an external email
server.)
Security Risk!
Allowing IMAPI and trusted server access increases the possibility
for toll fraud. See System Security
for more information.
Set the Voice
Mail Message Maximum Length: to 1200 seconds.
Set the Call
Answer Message Maximum Length: to 1200 seconds.
Set the Mailbox
Size Maximum: to at least 12000 seconds.
Press F3 (Enter)
to save the subscriber information.
The cursor returns to
the command line, and the system displays the message:
Command Successfully
Completed.
Enter exit
or another administrative command at theenter
command: prompt.
Enabling
Message Manager by Defining a COs
To administer predefined groups
of subscribers for Message Manager:
IMAPI Access?
IMAPI Message Transfer?
Trusted Server Access? (Set this field to y only if
Message Manager will be exchanging messages with an external email
server.)
Security Risk!
Allowing IMAPI and trusted server access increase the possibility
for toll fraud. See System Security
for more information.
Set the Voice
Mail Message Maximum Length: to 1200 seconds.
Set the Call
Answer Message Maximum Length: to 1200 seconds.
Set the Mailbox
Size Maximum: to at least 12000 seconds.
Press Enter to
save the COS information.
The cursor returns to
the command line, and the system displays the message:
Command Successfully
Completed.
Enter exit
or another administrative command at theenter
command: prompt.
Troubleshooting
Message Manager
This section suggests remedies for
some commonly encountered problems. Additional troubleshooting advice
is included in the Message Manager online Help and the Message Manager
Administration manual.
Note: After installation,
unless otherwise specified by contract, the customer is responsible
for maintaining the TCP/IP addresses and for administration on
the Avaya INTUITY system . Avaya service technicians dispatched
for Avaya INTUITY system installation and maintenance are not
allowed to troubleshoot the customer LAN unless specified by contract.
