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Home  >  Administration  >  Backup and Restore  >  Backing Up System Files (scheduled)

Backing Up System Files (Scheduled)

This topic contains the following information:

About the Scheduled Backup

The schedule backup runs automatically, based on the schedule you create. The scheduled backup can contain all of the information necessary to bring the INTUITY AUDIX system back to an operational state after a service-affecting event. However, the scheduled backup alone might not completely restore the system to its previous state. Depending on the severity of the situation, INTUITY AUDIX software might have to be reinstalled before you can restore any backups.

When scheduling the backups, follow the normal rules that apply to backup procedures. That is, be sure to schedule the backups to run outside of peak times when call processing on the server is at a minimum.

Scheduled backups do not require supervision. However, for the backup to be successful, you must ensure that the ftp server to which INTUITY AUDIX sends backup data still has space to accept a new backup

Avaya recommends that the system administrator check the Backup log daily to ensure that a successful scheduled backup occurred. If a successful scheduled backup did not occur, the system generates the MT BACKUP 1 warning alarm.

Note: Unlike other versions of INTUITY AUDIX systems (for example, INTUITY AUDIX R5.1), there is no partial success of a backup. An IA 770 INTUITY AUDIX backup is successful only if it includes all data you select for backup. If any of the data fails to be backed up, no data is stored.

Create (add) a new backup schedule

To create a backup schedule, you first decide what type of data you want to back up. You then indicate the days and time you want the schedule to run, and the destination to which you want the backup files sent.

To create a backup schedule:

  1. Login to the S8300 Main Menu.
  2. Select:

    Schedule Backup.

    The system displays the Schedule Backup screen.

    If backups are already scheduled, the screen lists the current backup schedules. Look at it carefully to determine what backup schedule you want to add.

    If this is the first backup schedule to be created, the Schedule Backup screen displays a message that there is no record of any backup schedule.

  3. Click the Add button at the bottom of the screen.

    The system displays the Add New Schedule screen.

  4. Click the AUDIX checkbox at the top of the INTUITY AUDIX list of options. Then click the button for the data type or data types you want to back up. Only one option in the list can be selected for a specific back up. For detailed information about data sets, see Overview of Backup and Restore.
  5. Select a backup method to indicate the destination to which the system sends the backup data.

    For detailed information about backup methods, see Overview of Backup and Restore.

  6. If you want to encrypt the backup data, click the box in the Encryption area of the screen and enter a pass phrase using an arbitrary string of 15 to 256 characters.

    It is strongly recommended that you encrypt the backup data. You must remember the pass phrase because you cannot restore the data without it.

  7. If necessary, scroll to the bottom of the screen. Select the days of the week by clicking the appropriate check boxes, and select the hour and minute you want the backup procedure to start by selecting a time from the drop-down boxes.

    You can select multiple days but only one time for the backup schedule to run.

  8. Click the Add New Schedule button to save the schedule you just created.

    The system displays the Schedule Backup screen, which adds the new backup schedule to the bottom of the schedule list.

Change a backup schedule

You can change the days and time an existing backup schedule runs. You can also change the destination to which the system sends the backup data.

To change an existing backup schedule:

  1. From the S8300 Main Menu, select:
Schedule Backup.

The system displays the Schedule Backup screen.

  1. Click the radio button next to the backup schedule you want to change.
  2. Click the Change button at the bottom of the screen.

The Change Current Schedule screen displays the information for the backup schedule you selected in step 2.

  1. Make the changes you want to the backup schedule.

Note: For detailed information about data sets, backup method, encryption, and timing for the backup schedule, see Overview of Backup and Restore.

  1. Click the Change Backup Schedule button to save the schedule you just created.

The system displays the Schedule Backup screen, which lists the changed backup schedule.

Delete a backup schedule

To delete an existing backup schedule:

  1. Login to the S8300 Main Menu.
  2. Select:
Schedule Backup

The system displays the Schedule Backup screen.
  1. Click the radio button next to the backup schedule you want to delete.
  2. Click the Remove button at the bottom of the screen.

The backup schedule you deleted disappears from the list displayed in the Schedule Backup screen.

Verify a Backup Using the Backup Log

    Note: Using the backup log is the recommended method of verifying the success or failure of the of the backup.

To verify that a successful scheduled backup occurred using the backup log:

  1. Login to the S8300 Main Menu.
  2. Select:
    View Backup Log

    The system displays the View Backup Log screen.

  3. Look through the log until you see a backup image you want to preview or restore. Select it by clicking the radio button to the left of the image.

    If no entries exist in the backup log, you will see a message that there is no record of any backups.

  4. Click Preview. Use the Preview button if you are not sure you have selected the correct backup image.


    The Restore Data screen appears. It displays a message that looks something like this:

    Restore: ftp://pw-pc2/security_ams-srv2_140617_20021204.tar.gz

    If the backup image you selected shows FTP as the destination, you must enter a user name and password in the Restore Data screen before you can preview the image. The user name and password must be the ones you use to access the FTP server to which the backup data has been recorded.

  5. Click Preview on the Restore Data screen, the View/Restore Data results screen displays more information about the backup image. It looks something like this: Backup of 'security' set for ams-srv2 server done on Tue Dec 4 14:06:17 2002

    Each image contains the following information:

  • Data set. Indicates which data set was backed up. If you selected more than one data set at the time of the backup, each data set is listed separately. Possible INTUITY AUDIX data sets are:
    • AUDIX translations
    • Names
    • Messages and greetings
    • Announcements


    Other data sets of the S8300 may also be included, depending on how the backup was administered.

  • File size. Shows the size of the backup file.
  • Date. Shows the year, month, and day the backup was run.
  • Time. Shows the hour, minute, and second the backup was run.
  • Status. Shows whether or not the backup was successful.
  • Destination. Indicates how the data was recorded. It corresponds to the backup method used for the backup. Possible destinations are:
    • FTP
    • Email

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