Tone Parameter Customization

This topic provides the following information about customizing the switch touchtone parameters for an IA770 INTUITY AUDIX system integrated with an S8300 switch:

• Overview
• Modify Call Progress Tones
• Setting the Interface Parameters
• Country Default Settings

Use these procedures only under the direction of your remote support center. Failure to correctly set these parameters will cause the switch integration to fail to operate.

Overview

Normally, when a supported country (see International Switch Tone Parameters) is identified in switch administration, the switch automatically uses preselected tone parameters for that country (see Country Default Settings). Likewise, the IA770 INTUITY AUDIX system automatically adjusts its tone parameters to match the specified country. However, if the tone parameters for a country are customized on the switch, you can also customize them on the INTUITY AUDIX system to correspond to the changes made on the switch.

Note: Only the remote support center can set the country switch selection.

Modify Call Progress Tones

Use the Tones Administration page to tune the tone parameters set in the INTUITY AUDIX system to match the actual switch parameters in the Dial Tone, Busy Tone, Ring Tone, and Reorder Tone pages.

The Dial Tone, Busy Tone, Ring Tone and Reorder Tone pages are identical except for the title in the page. The tone is specified in terms of Frequency 1 and/or 2, and the timing on and off cycles. If the tone is to be treated as a disconnect under certain situations, the field Disconnect Situation can be used.

Adding Tones

In some cases, your circumstances might require that you assign more than one set of parameters for a certain call progress tone. For example, if your switch and the switch at your public telephone network office use different dial tone parameters, you might need to set both in your INTUITY system.

Use this procedure to set the frequencies and cadence that the INTUITY AUDIX system recognizes for additional call progress tones. as well as to change the basic tones. As many as three additional tones can be specified as either busy tone, dial tone, reorder tone, or ring tone. Similiar to the basic tones, each additional tone is made up of one or two frequencies and consists of a series of on and off timing cycles (cadence). Unlike the basic tones, you cannot enable any additional tone you set to be recognized as a disconnect signal.

1. Access the Messaging Administration main menu and select:

Switch Administration
  Tones Administration

The Tones Administration Summary page is displayed.

2. Click the name of the tone you want to modify.


The system displays the Tones Administration — Edit Tone page for the specific tone you clicked.

3. Enter values in the fields in the first and second columns, as appropriate. The craft login can set values in any of the nonrestricted fields. See Edit Tone — Field Descriptions for more information.
    
4. Click Save to save your changes.
5. Click Return to Main to return to the Administration main menu.
6. Stop and start the voice system to accept the changes.
    

Set the Interface Parameters

Use this procedure to change the values for the analog interface parameters needed by the Tip/Ring drivers and the switch.

1. Access the Messaging Administration main menu and select:

Switch Administration
   Interface Parameters

The Interface Parameters page is displayed with four columns of data. The Default column shows defaults for the currently active country and switch. The Current column shows the current settings. If you are administering this page for the first time, the Default settings and the Current settings are identical. If the page has been previously administered, these settings can differ.

2. If this page has been previously administered, the values for any of the current setting that you change will be lost. It is highly recommended that you make a printout of the current settings in case they are needed again in the future. Determine if you want a printout at this time.
3. Enter values in the fields in the Current column, as appropriate. The craft login can set values in any of the nonrestricted fields. See Interface Parameters page — Field Descriptions for more information.

4. Click Save.

   The system displays the following message:

   Your changes have been saved. You need to stop and start the Voice System to make these changes active.

5. Click Return to Main to return to the main menu.
6. Stop and start the voice messaging system.

Country Default Settings

This topic contains a list of values used as default settings for various countries for the switch tones and analog parameters. These are the values that the INTUITY AUDIX system uses when you select and set a country on the Switch Selection page. For more information, see Country Default Settings.

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