During normal operation, the INTUITY
AUDIX system databases work independently under the direction of a set
of software managers. These managers, in tandem with hardware and firmware
managers, allow the files, databases, and system hardware to work together.
Because databases are handled separately,
it is possible for different databases to contain conflicting information.
For example, if a subscriber is removed from the INTUITY AUDIX system,
other databases may contain messages addressed to that subscriber. In
addition, mailing lists that include the deleted subscriber's name could
still exist.
To reconcile possible conflicts
among databases, software programs called audits run automatically
to check for inconsistencies. Audits can also be run on demand by you.
Voice
Messaging Database Audit Types
The INTUITY AUDIX Voice Messaging
Database Audits table shown below lists the types of voice messaging
database audits.
The system displays the audit name and Result
code R, which indicate that the audit is running.
Wait for the
audit to finish or take one of the following steps:
Press F1 (Cancel) to
abort the audit and exit the form.
Press F3 (Enter) to put
the audit in the background mode and return to the command line.
Enter status audit to reconnect to the page.
If the audit fails:
Resolve any active
alarms and rerun the audit.
If the audit
fails again, contact the remote service center.
If the system
is not providing service and the remote service center cannot help
immediately, reboot the system.
Platform
User Database Audit Overview
The INTUITY AUDIX system switch
integration database must periodically be synchronized with the applications'
databases. The Station Manager Subscriber Database audit performs this
synchronization.
The INTUITY AUDIX system switch
integration database monitors the applications with which each subscriber
is registered. When the audit is executed, the station manager matches
its subscriber's extension and MWL status with each subscriber application
database. When successful matches are made, the audit progresses to
the next subscriber. If a match is not found, a message is printed in
the audit report.
This audit is performed automatically
at 12:10 am. You might want to perform this audit on demand when:
Alarms (SOFTWARE VP-12)
indicate that subscribers cannot be found.
Note: The audit
takes approximately 60 minutes, depending on the system's
load, and can degrade service.
If the audit is successful,
the system displays the following message:
Station Manager
Subscriber Audit is successfully done.
If the audit terminates
before completion, the system displays the following message:
Station Manager
Subscriber Audit is terminated because of <reason>.
If a subscriber exists
in the INTUITY AUDIX system switch integration database but does not
exist in any of the registered applications, the system displays the
following message:
Station Manager
Subscriber Database Audit found an extra subscriber user's extension
requesting Station Manager to delete it from database
The subscriber is automatically
deleted from the INTUITY AUDIX system switch integration database.
If a subscriber exists
in one of the application databases and not in the INTUITY AUDIX system
switch integration database, the system displays the following message:
Station Manager
Subscriber Database Audit found a missing subscriber user's extension
requesting Station Manager to add it to database
The subscriber is automatically
added to the INTUITY AUDIX system switch integration database.
If the MWL status in
the INTUITY AUDIX system switch integration database does not match
the MWL status in the application databases, the system displays the
following message:
Station Manager
Subscriber Database Audit found a mismatched subscriber user's extension
requesting Station Manager to update its database
The subscriber MWL status
is automatically updated in the INTUITY AUDIX system switch integration
database.
