Recording prompts (MAS Admin)

A prompt is played when a caller accesses an application node that is configured to use a prompt. Any actions assigned to the node occur after the prompt has been played.

Application prompts

Application prompts are stored as part of the caller application. You record Application prompts in the Prompt property page.

Announcements

Announcements are recorded by subscribers using the TUI and stored in their mailboxes. You can use Caller Applications Editor to display a list of announcements used by an application but you cannot edit the content of these prompts.

To display the Prompt property page

In the console tree, click on the caller application or application node.

From the Action menu, select Properties.

Choose the Prompt property page.

To record Application prompts

Select the Play entry prompt check box.

This enables the voice controls on this page.

Select Application prompt.

Click on the Add button

to add a new prompt.

Caller Applications Editor creates a list entry for the prompt.

Under Comments, enter a name and description for the prompt. (The prompt number is generated automatically.)

Click on the Record button

Record the prompt. You can record prompts using multimedia or the telephone, depending on the audio device you have chosen. For information on setting up the audio device see Configuring Editor properties.

Note: To quickly change the audio device for recording names, right-click on the telephone or multimedia icon, and select 1 Multimedia, or 2 Telephone.

Click OK or Apply.

To display a list of announcements

Select the Play entry prompt check box.

This enables the voice controls on this page.

Select the Announcement button.

Enter a value for the mailbox number or set it to <default>.

If the mailbox number is set to <default> the mailbox number is not allocated until the caller application runs. The mailbox number is supplied by an association or by an administrator binding the caller application to a mailbox using the subscriber administration tool.

Click on the Add button

An area for entering comments appears on the Announcement screen.

Under Comments, enter a comment and click OK.

If there is no mailbox allocated to this application, the Add a Mailbox Prompt box appears.