Avaya

Avaya™ Modular Messaging Help

 Getting Started 
 Administration 
 Maintenance 
 Reference 
 
Home > MSS Administration > Basic messaging administration > Defining basic features and parameters > Field definitions: System-Parameters Features screen, page 1

Field definitions: System-Parameters Features screen, page 1

 

Field Name Valid Input Description/Procedure
LOG-IN PARAMETERS
Login Retries 3 The number of sequential login attempts allowed before the messaging system disconnects the caller.
Consecutive Invalid Login Attempts

Default: 18

Valid input: 0–999

The maximum number of consecutive unsuccessful login attempts allowed before the caller is locked out of the system.

For example, if the field is set to 9 and a subscriber unsuccessfully attempts to log in to the messaging system nine consecutive times (3 calls with 3 login attempts with an incorrect password per call), the subscriber is locked out of the system. If a subscriber is locked out of the system, see Unlocking a subscriber's mailbox for information about unlocking a mailbox.

System Guest Password

Default: blank

Valid input: 1–15 numeric characters

A password that guests (non-subscribers) can use to leave messages for local subscribers.

Leaving this field blank means there is no quest password. If a value is entered in this field, a guest may leave a message for a subscriber by logging in with that subscriber's extension and this guest password.

Subscribers must not have the same password as the guest password. The system does not allow subscribers to create a password that is the same as the guest password.

Minimum Password Length

Default: blank

Valid input: 0–15

The minimum number of characters required for a subscriber password. Passwords need to have at least 5 digits and must exceed by at least 1 digit the number of digits in an extension number. If limitations are not in place, many subscribers then choose easily guessed numbers for their password.

If an administrator enters a shorter password on the Add Local Subscriber web-based administration page than what is indicated in this field, the subscriber must change it to meet the this field's setting when logging in to the system.

INPUT TIME LIMITS (SECONDS)
Normal

Default: 60

Valid input: 1–99

The number of seconds that the system waits for a subscriber to enter a command before voicing a time-out warning.
Full Mailbox Timeout

Default: 5

Valid input:
1–9

The number of seconds that the system waits for a touchtone entry from a caller after informing the caller that the called subscriber's mailbox is full. After the specified time has passed, the system will transfer the call to the covering extension (if defined) or disconnect.
Wait (*W)

Default: 180

Valid input: 1–999

Enter the number of seconds that the system waits after a subscriber enters the wait command (* W or * 9) before voicing a time out warning.
Between Digits at Auto-attendant or Standalone Menu

Default: 3

Valid input: 3–12

The maximum number of seconds the system waits between touchtone signals before timing out. If a caller does not press another key, the system is disconnected. This maximum applies both to interaction with an automated attendant menu and to touchtone signals during a call-answer session, for example, during the time a caller is to enter a destination extension.

The default value is 3. This is the optimal value for normal operation and should not be changed unless pulse-to-tone converters are used in conjunction with the messaging system to accommodate users of rotary phones. To accommodate users of rotary phones, the timeout might be increased to about 5 or 6 seconds. The best value will be determined through actual use.

Disconnect options
Quick Silence Disconnect?

n = no

y = yes

 

Enables or disables quick silence disconnect the quick silence disconnect option, which allows the messaging system to disconnect a call after a certain amount of silence is detected.

The DEFINITY switch is able to detect the following types of disconnect signaling employed in several countries:

  • Open loop (analog trunks)
  • Polarity reversal (analog trunks)
  • Bit-oriented signaling (digital trunks)

In some telephone systems, however, there is no disconnect signaling. When the system does not receive reliable disconnect information, valuable storage space might be used needlessly because the system continues recording longer than is necessary.

Quick silence-disconnect signaling enhances system operation for calls in which there is no disconnect signaling and the line simply goes silent after the caller hangs up. When quick silence disconnect is administered, the system is disconnected as follows:

  • During a call-answer recording, upon detecting silence for a period that exceeds the silence limit administered on this screen.
  • At all other times, after two expirations of the Input time limit—see the INPUT TIME LIMITS (SECONDS) section in this table. The system provides a system prompt and a help message after the first expiration.

When recording a message in a voice mail session (as opposed to a call-answer session), the system is not disconnected upon detecting silence but rather after two expirations of the input time limit. If you use quick silence disconnect, there are long periods of silence at the end of call-answer messages. If subscribers report problems with the silence in messages, consider changing this setting.

Silence Limit?

Default: 30

Valid input: 5–30

The time in seconds that the system waits for caller input before dropping call-answer recordings, if quick silence disconnect is enabled. If quick silence disconnect option is disabled, call-answer calls are disconnected after 30 seconds of silence.

Top of page