Managing and updating the dictionary 

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About

The messaging software provides controls to create a text message response to the consumer with spell checking utilities. The spell checker identifies words that are not in the spell check dictionary and allows you to either edit the word or ignore the word. The spell checker also allows an agent to add new words to the dictionary. Periodically, the dictionary file needs to be managed and updated.

How to manage and update the dictionary file

To edit the dictionary file, do the following:

1. Stop the spell server (through the NT services control panel).

2. From the Message Care directory, edit \bin\SpellServer\dict.txt .

3. From the Message Care directory, remove or rename \bin\SpellServer\sndspell.jdp .

4. Restart the spell server.