Message Care Home Page (agent idle page)
About
After you have logged in to the DEFINITY ECS and the messaging software, the Message Care Home Page appears, if administered. The Message Care Home Page is an agent idle page where you wait to answer a message call.
While you are waiting for a message call, you can do the following:
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View your Suspended Messages
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Generate a Real Time Snap-Shot Report
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Search for other messages
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Browse the Internet or your Intranet
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Minimize the browser window and perform other duties
Illustration
The following illustration is an example of theMessage Care agent idle page:
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Copyright © 2001 Avaya Inc. All rights reserved. Modified: March 19, 2001 |
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