Recommended scheduled maintenance
Introduction
To ensure optimum system performance, we suggest that you follow the recommended scheduled maintenance.
The following table provides the recommended scheduled maintenance:
Maintenance Schedule Back up message files. Perform the following two levels of backups:
After installing the messaging software, back up all message files. See Back up message files for a list of files to back up.
Ongoing backups�message storage system and the SpellServer/dict.txt file.
Use the Microsoft SQL server utilities to back up your message storage system.
Ongoing backups�as needed. Archive the message database How often you archive your message database depends on the size of your database and the size of your messages. When you receive a �database is full� alarm, you should consider archiving your database especially if the alarm is a 90% full alarm. Run the archive when your system load is low. Below are some figures to help you determine when to archive your MCMessages database:
Archiving 30,000 records (database size 600 MB) on a server where only the archive software is active (that is, no Message Care related services are running) takes approximately 4 hours.
Archiving 30,000 records (database size 600 MB) while the messaging software is active with eight agents processing about 400 messages per hour takes approximately 8 hours.
Based on the above information, the MCMessages and MCArchive databases should grow no larger than 30,000 records.
Manage and update the dictionary As needed. Managing the overflow queue When overflow queue exceeds 5,000 messages. Clean up temp directory Remove files that are over a week old. Clean up winnt\system32\Logfiles Either disable logging or clean up files on a daily basis. Check performance characteristics of your system At least once a month or more frequently as needed. For example, if you are experiencing an increase in mail volume then you may want to check system performance more than once a month. Backup log files As needed.
Copyright © 2001
Avaya Inc.
All rights reserved.
Modified: March 19, 2001![]()