Administering the DEFINITY ECS 

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Purpose

This section describes the administration tasks that must be performed on the DEFINITY ECS.

The following is a list of DEFINITY ECS administration tasks:

• Direct Agent Calling (DAC) (required)

• Class of Restrictions (COR)

• ACD translations for Internet sessions

• ACD translations for message calls

Audience

This chapter is intended for DEFINITY ECS system administrators or persons responsible for translating the DEFINITY ECS for CentreVu Internet Solutions functions. This includes Avaya's Technical Support Organizations.

References

The following list represents documents that contain information relevant to CentreVu Internet Solutions. For detailed instructions on administering the DEFINITY ECS, see the appropriate documentation or documentation set.

• DEFINITY ECS documentation set

• Internet Telephony Gateway Technical Reference Issue 2 (555-027-212)

• BCS Product Security Handbook (555�027�212)

   

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Copyright © 2001 Avaya Inc. All rights reserved. Modified: March 19, 2001