Overview
Logging
In to the INTUITY AUDIX System
You can use one of the following
logins to the INTUITY AUDIX system:
Table: INTUITY AUDIX Logins
|
Login
|
Definition
|
Allows you to access:
|
|
sa
|
System administrator
|
- All AUDIX administration
screens
- All Avaya web-based
administration pages, except a few screens that are accessible
only to service technicians
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|
vm
|
Voice messaging administrator
|
Most AUDIX administration screens
|
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Your service technician installs your system with default passwords.
You should immediately change these passwords after the installation
is complete. After familiarizing yourself with the basic operations
of the INTUITY AUDIX system detailed in the next few sections,
set a new password.
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Login
Procedure
To log in to the INTUITY AUDIX
system:
- Turn on the monitor.
The system displays the
following message:
console login:
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Note: The sample
screens, menus, and pages provided in this help system may vary
slightly from your system display.
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- Enter the appropriate
login. The system is case sensitive, so use lowercase letters.
The system displays the
following message:
password:
- Enter the password
for your login.
The system displays the
following message:
terminal type:
- Enter one of the
following:
- linux for the LX console monitor
- 4410 for Terranova
or PROCOMM PLUS 4410 emulation
- 4425 for a 4425
terminal
- 715 for a 715 terminal
- vt100 for a vt100
or vt131 terminal
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Note: Additional
terminal types can be used and may work with no noticeable
difference in functionality. However, inconsistency in the
appearance of function keys and displays may result when using
some terminals or emulators.
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- Continue with
one of the following sections:
vm Login
If you use the vm login, the system
displays the AUDIX Command Prompt Screen and
the cursor appears as a blinking rectangle on the command line.
Once this screen is displayed,
you can enter the commands that give you access to the various AUDIX
screens.
sa Login
If you use the sa login,
the system displays the Administration Main Menu.
- Select items from the menu by clicking
on them. Use the browser Back button to go back one level, or click
Return to Main from any page to redisplay the Administration Main
Menu.
- From the Main Menu, select the following menu items:
Global Administration
Messaging Administration
The system displays the Command Prompt screen and the SSH dialog
box. The SSH dialog box provides security protection for the Command
Prompt screen.
The system displays the AUDIX
Command Prompt Screen.
- Enter the command
that allows you to access the AUDIX screen that you want.
Administration Main Menu and
Pages
The Administration main menu and the pages it leads to
provide general system administration and settings for the INTUITY AUDIX
LX. The following are available from most of the pages:
- Return to Main button that links back to the main menu
- Save, Submit, Add (or some action) that executes a command or makes
a system change
- Help button that opens a separate browser window to display the
applicable help topic
- Field names that open a separate browser window to display the applicable
field description
INTUITY
AUDIX Administration Screens
Instructions in this help system
assume that you used the sa login to access the Avaya INTUITY system.
The instructions for screen navigation and data entry also apply to
the vm login, although the vm login can only be used to access some
AUDIX administration screens.
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The Avaya INTUITY system allows more than one person to perform
the same function using the same screen, for example, adding a
subscriber to the AUDIX system database. However, if two people
happen to be, for example, editing the same subscriber's profile,
only the changes made by the person who saves the screen last
are written to the system database. The other person's changes
are lost.
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Accessing
Administration Screens
You perform most INTUITY AUDIX system
administration tasks using screens accessed by selecting Global
Administration and then Messaging Administration
from the Administration Main Menu. Through
the AUDIX administration screens you view information, enter information,
or select available system options.
You access the various AUDIX administration
screens primarily via commands that you type at the command line. This
is a different method of access from the browser pages that are used
to gain access to other parts of the system.
To follow along with explanations
in this section, use the sa or vm login to access the AUDIX
Command Prompt Screen. See Logging In
for more information.
The following sections describe
how to use the AUDIX administration screens.
Screen
Layout
Layout of
the AUDIX Command Prompt Screen represents the basic layout of the
AUDIX Command Prompt (AUDIX Administration) screen.
Screen
Components
The Component
Descriptions: AUDIX Command Prompt Screen table provides details
about each area of the AUDIX Command Prompt (AUDIX Administration) screen.
Standard
Screen Function Keys
Several function keys perform standard
actions regardless of the screen you are viewing. Other commands are
unique to a particular screen. The following table describes the purpose
of each standard function key.
Table: AUDIX Administration Standard Function
Keys
|
Function Key
|
Purpose
|
|
F1 (Cancel)
|
Aborts the current activity and returns the
cursor to the command line. When the cursor is on the command
line, F1 erases the entire contents of the command line. On a
help screen, F1 returns to the screen on which the help was requested.
|
|
F2 (Refresh)
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Repaints the screen.
|
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F3 (Enter)
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Submits the information entered on a screen
for the action specified on the command line. When the cursor
is in the command line, F3 requests execution of the command.
Note: RETURN
has the same effect as F3 (Enter) when the cursor is on the command
line. On a screen, RETURN moves the cursor forward from one field
to the next.
|
|
F4 (Clear Fld)
|
Clears an entire field in a screen or a single
keyword from the command line. For example, if the command line
contains the command list cos and you press F4, the command
line changes to list.
|
|
F5 (Help)
|
When the cursor is on the command line, pressing
this key is identical to typing the help command; that
is, it displays a screen explaining all the types of help available
in the INTUITY AUDIX system. When the cursor is on a screen, this
key requests help for the entire screen.
|
|
F6 (Choices)
|
When the cursor is on the command line, this
key requests a menu of valid entries for command line keywords.
Once a Choices menu is displayed, pressing F6 selects the highlighted
item from the menu.
When the cursor is on a screen, F6 requests
help for the particular field where the cursor appears. The field
help menu provides an explanation of the field and a list of valid
values or actions for the field. When a field menu is displayed,
pressing F6 again selects the highlighted item from the menu.
|
|
F7 (NextPage)
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Moves forward through multiple pages of administration
screens, reports, or help screens.
|
|
F8 (PrevPage)
|
Moves backward through multiple pages of administration
screens, reports, or help screens.
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The Command
Line
This section describes the syntax
for the commands that activate the INTUITY AUDIX administration screens.
Verb-Object Syntax
The commands to activate the INTUITY
AUDIX administration screens follow a verb-object syntax. A qualifier
such as a subscriber or machine name may be added to some verb-object
commands.
The structure of the INTUITY AUDIX
screen-activation commands is:
Verb or Verbs Object or Object Phrase
Qualifier or Qualifiers
Each of these three elements of the
command-line is described below.
See AUDIX Administration Screens
Organized by Verb and By Object
in the Screen Summary section for a complete
list of the screen-activation commands.
Command-Line Verbs
The first element of the command-line
is the verb, which specifies the type of action. The following is a
list of INTUITY AUDIX verbs in the command-line. Those marked with an
asterisk (*) are complete commands; that is, they are never combined
with objects or qualifiers.
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add
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audit
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change
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copy
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display
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exit*
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get
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help*
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list
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logoff*
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print
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remove
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reset
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test
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toggle
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trace
|
|
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Command-Line Objects and Object
Phrases
The second element of the command-line
is the object or object phrase. This is usually a screen name. The screen
name consists of one or more words that identify the screen. If more
than one word is used, you must type a hyphen between the two words
to ensure that the object phrase has no embedded spaces. Screen names
are generally (but not always) the same as the title of the screen as
it appears on your monitor. Examples of objects and object phrases are
alarms, measurements, remote-messages, subscribers, and system-parameters.
Command-Line Qualifiers
The third element of the command-line
is the qualifier. A command-line qualifier can be a subscriber extension
number (12345), a date (7/21/99), a subscriber name ("Jane Doe"), and
other specific parameters. Note that a qualifier with an embedded space,
such as the subscriber name Jane Doe, must be put in quotation marks,
such as: "Jane Doe".
Variations of Commands
You can activate most screens by
more than one version of a command. The different versions of the screen-activation
command are distinguished by the verb that begins the command line,
and the qualifiers that end it. For example, there are four versions
of the command to activate the Subscriber screen:
- add subscriber name/number
- change subscriber name/number
- display subscriber name/number
- remove subscriber
name/number
All of these commands activate the
Subscriber screen with information about the subscriber, whose name
or telephone number you typed. The display and remove
versions of the command activate a display-only version of the screen.
The add and change versions of the command activate a data entry version
of the screen that allows you to make changes to the features assigned
to the AUDIX subscriber specified by name/number.
Command-Line Abbreviation
For most screen-activation commands,
you can enter a minimum unique subset of the full command string and
the system expands the entry. For example, the command change system-parameters
sending-restrictions can be abbreviated to ch sy s since
this is a unique subset of the full command.
The abbreviation of each word in
the command must be represented by the first n letters of the
word in the correct spelling order, where n is the minimum number
of letters that uniquely specifies the command word. As a general rule,
n is equal to 2. In other words, it usually takes two characters
to uniquely identify each element of the command line. There are two
exceptions to the correct-spelling rule: announcement-set is
abbreviated annc, and class of service is abbreviated
cos.
In the previous example, the string
ch sys s is acceptable as a unique subset of the full command. However:
- The string chg sys s
is not acceptable because chg is not the first three letters of "change"
- The string ch s s
is not acceptable because ch s is not unique; that is, it could
also mean change subscriber or change system-parameters.
Note that hyphenated words such
as system-parameters and sending-restrictions are treated as single
words.
Command Structure
You can build a command one word
at a time. For example, at the beginning of the command line you can
press F6 (Choices) to see a list of all valid command verbs. If you
then enter ch, the system expands ch to change and
lists all valid words that can follow change. If you then enter sy,
the system expands the command line to change system-parameters
and lists all valid words that can follow.
If you enter a string that is not
a valid command word or is not a valid or unique abbreviation, the system
notifies you of the mistake. If you omit a required command qualifier
such as a subscriber name or extension, or a port address, the system
prompts you for the missing information.
Command-Line Help
While you are entering a command,
pressing the F6 (Choices) function key displays a menu of allowable
command words in the activity window. The choices displayed depend on
the position of the cursor in the command line. That is, the allowable
command words displayed when you press F6 (Choices) are only those command
words that can follow the word or words that are currently to the left
of the cursor, if any. Select from the choices displayed on the menu
by using the TAB key or arrow keys, or by typing the first one or two
characters of the desired menu choice.
Command History and Command-Line
Editing
The system memory retains a list
of the 10 most recently entered commands. After you enter a command,
you can scroll back through a list of previous commands using the UP
ARROW key. Each time you press the UP ARROW key, the previous command
in the command list is retrieved. Each time you press the DOWN ARROW
key, the next command in the command list is retrieved. The retrieved
command is placed on the command line with the cursor at the end of
the line. This is a convenient way to reenter commands containing subscriber
names or telephone numbers, for example, without retyping the entire
command.
The following table shows the editing
actions that are possible once you display a previously executed command
on the command line.
Table: AUDIX Administration Command Line History
and Editing
|
Key
|
Purpose
|
|
F1 (Cancel)
|
Erases the entire contents of the command
line
|
|
LEFT ARROW
|
Moves the cursor to the beginning of the previous
word on the command line
|
|
TAB or RIGHT ARROW
|
Moves the cursor to the beginning of the next
word on the command line
|
|
UP ARROW
|
Moves through previously completed commands
|
|
DOWN ARROW
|
If you have gone too far through previously
completed commands, moves back through the commands
|
|
BACKSPACE
|
Deletes the character preceding the cursor
|
|
F4 (Clear Fld)
|
Clears a single keyword from the command line;
for example, if the command line contains the command list
cos and you press F4, the command line reads list.
|
|
F5 (Help)
|
Displays a screen explaining the types of
help available in the INTUITY AUDIX system
|
|
F6 (Choices)
|
Displays a menu of valid entries for command-line
keywords. Once a Choices menu is displayed, press F6 to select
the highlighted item from the menu.
|
|
F3 (Enter)
|
Expands a shortened version of a command and
activates the screen
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Example of Command Line History
and Editing
You can also combine some of these
editing operations. For example, suppose you need to add several subscribers
at one time.
To add the first subscriber with
extension 1000:
- Type add subscriber
1000
- Fill in the data
entry fields on the screen.
- Press F3 (Enter)
to save the information about this subscriber to the system database.
To add the next subscriber, a new
subscriber with extension 2000:
- Press F4 (Clr Fld).
- Enter 2000
This activates the Subscriber screen.
It is now ready for you to enter information about the subscriber with
extension 2000.
Or, to change the record you just
added:
- Press the UP ARROW
key to retrieve the previous command.
- Press the LEFT
ARROW key several times to move to the beginning of the line.
- Press F1 (Clear
Fld) to remove the add keyword.
- Enter change
in its place.
Using
AUDIX Administration Screens to Enter Data
Some AUDIX Administration screens
have data entry fields into which you enter values, such as subscriber
extension numbers, announcement IDs, or class of service names. Other
fields are display-only fields. You cannot enter data into display-only
fields.
Moving Between Data Entry
Fields
The table for Screen
Navigation Key Descriptions shows the keys that are used to move
between data entry fields within a screen.
Table: Screen Navigation Key Descriptions
|
Key
|
Purpose
|
|
TAB and RETURN
|
Moves the cursor to the next field on the
current screen in a left-to-right, top-to-bottom order. From the
last field on a screen, this moves the cursor to the first field
on the same screen.
|
|
SHIFT + TAB
|
Moves the cursor to the previous field on
the current screen in a right-to-left, bottom-to-top order. From
the first field on a screen, this moves the cursor to the last
field on the same screen.
|
|
BACKSPACE
|
Deletes the last character entered into the
field and moves the cursor backward one position.
|
|
DELETE
|
May delete all entries on a screen. Use DELETE
only if specifically mentioned on the screen, such as Press
Delete to Cancel.
|
|
HOME
|
Moves the cursor to the beginning of the current
field.
|
|
END
|
Moves the cursor to the end of the current
field.
|
|
F4 (Clear Field)
|
Clears the current field.
|
|
F6 (Choices)
|
Displays a menu listing the valid values,
if any, for a field. You can select from the menu entries to populate
that field.
|
Data
Entry
When a screen is activated, the
cursor is positioned at the beginning of the first data-entry field.
The data entry fields have limits to the number of characters you can
enter, depending on the nature of the field. Generally, the length of
the field corresponds to the maximum number of characters allowed for
that field.To obtain this information, position the cursor in a data
entry field and press F6 (Choices). If you type invalid information
into a field, the system displays a help message containing information
to help clarify the required input.
Some data entry fields are optional,
while others require you to enter a value before saving the information
to the system database. If you try to save information entered into
a screen without entering all of the required information, the system
displays a help message noting the missing information.
You can reuse a screen once information
entered on it has been saved. Combine the editing and cursor movement
operations to place the cursor back at the first data entry field as
described in the example on Example of Command
Line History and Editing. When you type a character into the first
position of a field, the previous contents of the field are cleared
and the new characters are entered into it.
Field
Help and Selecting Valid Values from the Choices Screen
When the cursor is in a field, pressing
the F6 (Choices) function key displays information about the field and
lists the valid values that can be entered in that field, if any. If
there are several valid values, you can select one from the list using
TAB, SHIFT+TAB, and the arrow keys, or by typing the initial character
of a value.
Passwords
When your system is installed, both
the sa (system administrator) and vm (voice messaging administrator)
logins come with a default password. You are required to change this
password immediately. There are certain minimum standards passwords
must follow.
Additionally, you can administer
several parameters of the password aging feature that will enhance the
level of security the system maintains.
This section provides the procedures
for changing passwords setting password aging.
You also administer subscriber default
passwords and password aging. See Reassigning
Subscriber Default Passwords for more information.
Guidelines
for Passwords
To minimize the risk of unauthorized
people using the INTUITY AUDIX system, follow these guidelines for system
administrator passwords.
- Establish a new password
as soon as the INTUITY AUDIX system is installed.
- Use 6–11 alphanumeric
characters. The password must include at least one�numeric character
and two alpha characters.
- Never use obvious passwords,
such as a telephone extension, room number, employee identification
number, social security number, or easily guessed numeric or letter
combinations (for example, denver or audix).
- Do not post, share, print,
or write down passwords.
- Do not put the password
on a programmable function key.
- Change the password at least
once per month. You can administer your system to age the password
and notify you that a new password is required. See Setting
Administrator Password Aging for more information.
Changing
Passwords
You should immediately change the
password for the sa and vm logins after your system is installed. Once
the new passwords are established, you should also establish a regular
schedule for changing the passwords, for example, at least monthly.
Be sure to tell any other AUDIX administrators or system administrators
of the change in passwords.
Both system administrators and AUDIX
administrators can change passwords. AUDIX administrators who log in
with the vm login can change the password for the vm login only. System
administrators who log in with the sa login can change the password
for both the sa login and vm login.
The following notes on passwords are for the remote service
center personnel.
- The person who uses the
tsc login can change any login's password. It is the only login that
can change the password for the init login and the browse login.
- If you want to change the
tsc password from the LINUX system prompt, enter passwd tsc
|
Note: Do not simply
type "passwd." This changes the root password, not the tsc
login's password.
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Changing
a System Password
To change the password for the
sa or vm login:
- Start at the Administration
main menu and select:
Basic System Administration
Password Administration
Assign/Change Password
The system displays the Assign/Change Password
page.
- At the Login drop-down box, select the login
for the password you want to change. If you are changing the password
for the first time, type in the default password assigned by the service
technician.
- In the New Password field,
type a new password containing 6 to 11 alphanumeric characters.
- In the Re-enter New Password
field, type the new password again for verification.
- Click Save.
The system displays a
confirmation message.
-
Click Return to Main to return to the Administration main menu.
Setting
Administrator Password Aging
Password aging can be applied to
both the sa and vm logins. Aging administrator passwords is strongly
recommended to help maintain a high level of system security. However,
the sa login can disable the password aging feature for both the sa
and vm logins.
To set administrator password aging:
- Start at the Administration
main menu and select:
Basic System Administration
Password Administration
Assign/Change Password Aging
- At the Login drop-down box, select the login
for which you want to change aging.
- Click Save.
The system displays the Change Password Aging
page.
- Designate the attributes for this login password
by selecting Yes/No and type the number of days.
- For additional information on any field, click the field name.
- Click Save.
The system displays a confirmation message.
- To change the aging attributes for other logins, such as vm or sa,
click Back (on the browser toolbar) twice, and reselect a login.
-
Click Return to Main to return to the Administration main menu.
Logging
Out of the INTUITY AUDIX System
There are two options for logging
out of the Avaya INTUITY system, depending on how you are logged in.
If you are logged in as vm, you log out of AUDIX Administration. If
you are logged in as sa, you can exit the AUDIX Administration screens
and continue to administer other parts of the system.
vm Log
Out
If you are logged in as vm, you
only have access to the AUDIX Administration screens.
To log out of the AUDIX system:
- At the AUDIX Command
Prompt screen
enter command: prompt, enter exit
The system displays the
login: prompt or closes the terminal emulator session.
sa Log
Out of AUDIX
To exit AUDIX Administration and
return to the main menu:
- At the AUDIX Administration
screen
enter command: prompt, enter exit
The system displays the login:
prompt or closes the terminal emulator session.
- Click Return to Main.
The system displays the
Administration main menu.
- On the Main Menu,
click Log Off.
Remote
Administration
The Avaya INTUITY AUDIX system supports
both local access and remote access for system administration. Local
access for administration is supported using the Avaya INTUITY AUDIX
system's dedicated monitor and keyboard. Remote access for administration
is supported through a terminal and modem connected to the USB or serial
port on the CPU or via the LAN. Remote access capabilities are a standard
Avaya INTUITY AUDIX system feature.
|
The Avaya INTUITY system allows more than one person to perform
the same function on the same screen, for example, adding a subscriber
to the INTUITY AUDIX system database. However, if two people happen
to be editing the same subscriber's profile, only the changes
made by the person who saves the screen last are written to the
system database. The other person's changes are lost.
|
Example
of a Remote Login Sequence
Configurations and remote access
sequences vary widely, depending on the site. An example of a remote
login is presented below. You may need to refer to the documentation
for your terminal or terminal emulator to find the remote access procedure
that applies to your particular situation.
|
Tip: Depending on
your terminal emulator, you might have trouble correctly viewing
some of the INTUITY AUDIX screens. Try making changes from the
terminal emulator's Controls or Options menu.
In particular, try turning word wrap or wraparound
off.
|
Distant 7400B to Avaya INTUITY
7400A
To log in remotely to the Avaya
INTUITY system via 7400B and 7400A data modules, enter the Linux command
cu on your remote terminal at the Linux system prompt. The cu
options are explained in Linux documentation.
To log in remotely:
- Type cu
[options] 7400A telephone number at the Linux system
prompt.
The system displays the
console login: prompt.
- Log in to the
system as described in Login Procedure.
If you logged in as sa,
the system displays the platform's main menu. If you logged in as
vm, the system displays the AUDIX Administration command line.
Function
Key Substitutes for Remote Login
With some remote administration
setups, the function keys are inoperable in the INTUITY AUDIX administration
screens and Avaya INTUITY AUDIX pages. Therefore it may be necessary
to use keystrokes as a substitute for onscreen function keys.
AUDIX Administration Screen
Function Key Substitutes
The Function
Key Substitutes table lists the keystrokes that you use in place
of the function keys.
Table: Function Key Substitutes
|
Function Key
|
Keystroke Substitution
|
|
F1 (Cancel)
|
CONTROL+X
|
|
F2 (Refresh)
|
CONTROL+L
|
|
F3 (Enter)
|
CONTROL+E
|
|
F4 (Clear Fld)
|
CONTROL+K
|
|
F5 (Help)
|
CONTROL+W
|
|
F6 (Choices)
|
CONTROL+C
|
|
F7 (NextPage)
|
CONTROL+N
|
|
F8 (PrevPage)
|
CONTROL+P
|
|
DOWN ARROW
|
CONTROL+I
|
|
BACKSPACE
|
CONTROL+H
|
|
TAB
|
CONTROL+J
|
Adding
Switch Time Zones
The AUDIX system must know the
time zones in which the switches that it serves in a Distributed Communications
System (DCS) network are located.
|
Note: This procedure
is valid for DEFINITY switches only. See your switch documentation
to ensure correct administration procedures.
|
To administer switch time zones:
- Start at the Administration
main menu and select:
Global Administration
Messaging Administration
The system displays the SSH
User Authentication dialog box. Enter your login, for example, sa or vm,
in the User name field and your password in the Password
field. Click Login. The system then displays the AUDIX
Command Prompt screen.
- At the
enter
command: prompt, type change switch-time-zone.
The system displays the
Switch Time Zone Screen.
Enter information for
those switches that are part of your DEFINITY communications system
network according to the information in the table for Field
Definitions: Switch Time Zone Screen.
- Press F3 (Enter)
to save this information to the system database.
- Enter exit
or another administrative command at the
enter
command: prompt.
Checking
and Setting the System Clock
The Avaya INTUITY system uses the
Linux system clock to perform certain time-dependent tasks, such as
placing a time stamp on voice messages and doing the nightly backup
of critical system data. The clock was probably set during the installation
of your system, but you should check it during this getting-started
phase. Check it again monthly, and whenever a daylight savings time
change occurs.
When you set the system time for the Avaya INTUITY system
using the procedures in this section, you set both the Linux system
clock and the on-board (hardware) real-time clock. You should synchronize
the Avaya INTUITY system to the switch or synchronize the Avaya INTUITY
system and the switch to a real-time source.
To check the Linux date and time:
- Start at the Administration
main menu and select:
Basic System Management
Date and Time Administration
The system displays the
Linux Date and Time page.
- Check the date
and time information.
- If there are no
inaccuracies, click Return to Main to return to the Administration
main menu.
If there are inaccuracies,
correct them according to the information in the online help. To see
the online help, click on any field name or on the Help button.
- Click Save to
save the date and time changes.
The system logs a message
to the Administrator's Log informing you of any changes made to the
Linux date and time.
-
Click Return to Main to return to the Administration main menu.
The system does not reset to the
new date and time changes until the system is restarted. You must set
the changes by stopping and starting the voice system. See Stopping
and Starting the voice system for more
information.
