Describing an Intuity AUDIX Subscriber Database

An Intuity AUDIX database is a collection of subscriber records. Each record provides information specific to an individual subscriber. Although an Intuity AUDIX system maintains its own database of subscribers, subscriber records can be shared by more than one Intuity AUDIX system. With Intuity Interchange, you can exchange messages between different voice messaging systems.

Sharing records across systems depends on how the Intuity AUDIX system is configured. The four main configurations are:

• Single Intuity AUDIX
• Intuity AUDIX Network without Intuity Interchange
• Intuity AUDIX Network with Intuity Interchange—Full-Subscriber Database
• Intuity AUDIX Network with Intuity Interchange—On-Demand Subscriber Database

Single Intuity AUDIX

The simplest Intuity AUDIX configuration consists of one Intuity AUDIX system and one Voice Director server. See Intuity AUDIX and a Voice Director Server for more information.

The Intuity AUDIX system automatically generates an Voice Director pronunciation database from the subscriber database. The pronunciation database is created when the network connection between the Intuity AUDIX system and the Voice Director server is established. The initial pronunciation database consists of the Voice Director primary spoken name and the Voice Director primary phonetic string. As new names are added to the Intuity AUDIX subscriber database, the Voice Director primary spoken name and primary phonetic string are automatically generated.

Intuity AUDIX Network without Intuity Interchange

An Intuity AUDIX network without an Intuity Interchange server requires all Intuity AUDIX systems to be networked to each other. When the network connection is established, the subscriber information contained in the various databases is combined to form one integrated subscriber database maintained by all of the Intuity AUDIX systems. See Intuity AUDIX Network without Intuity Interchange.

For example, system A has 1,000 subscribers, system B has 1,500 subscribers, and system C has 2,500 subscribers. When network connection is established, the Intuity AUDIX subscriber database on each machine, A, B, and C, contains 5,000 subscribers (1,000 + 1,500 + 2,500 = 5,000). If an Voice Director server is connected to any of the Intuity AUDIX systems, all 5,000 subscribers can be addressed using Spoken Name Addressing and Name Dialing. If the networked Intuity AUDIX systems are located in different geographic regions, you can enable Long Distance to allow access to the remote subscribers. See Voice Director Name List Screen for information on enabling Long Distance.

 

Note: An Intuity AUDIX differentiates local subscribers from remote subscribers in the database. Remote subscribers are identified by their machine name and extension or other address. Local subscribers are identified by their extension.

Intuity AUDIX Network with Intuity Interchange—Full-Subscriber Database

An Intuity AUDIX network with Intuity Interchange allows the Intuity Interchange server to manage the Intuity AUDIX subscriber database. Intuity Interchange provides each Intuity AUDIX system the option of maintaining the full subscriber database or maintaining an on-demand subscriber database. See Intuity AUDIX Network with Intuity Interchange — Full-Subscriber Database.

For example, system A has 1,000 subscribers, system B has 1,500 subscribers, system C consisting of 2,500 subscribers, and system D has 1,000 subscribers. If system C is configured with the full subscriber database option, it has 6,000 subscribers in its subscriber database (1,000 + 1,500 + 2,500 + 1,000 = 6,000). If the other Intuity AUDIX systems are not directly connected and are not administered for the full subscriber database, their subscriber databases contain only local subscribers plus those remote subscribers defined by the Intuity Interchange On-demand feature.

If Voice Director is connected to machine C, all 6,000 subscribers can be addressed using Spoken Name Addressing and Name Dialing. If an Voice Director server is connected to any of the other machines, only those subscribers on the local machine, along with remote subscribers who are known to the local machine through the On-demand feature, can be addressed using Spoken Name Addressing and Name Dialing.

See Intuity AUDIX Network with Intuity Interchange—On-Demand Subscriber Database for information describing the On-Demand subscriber database.

Intuity AUDIX Network with Intuity Interchange—On-Demand Subscriber Database

Using the on-demand database feature of Intuity Interchange, the subscriber database grows as subscribers access or are accessed by other Intuity AUDIX subscribers located on other systems. See Intuity AUDIX Network with Intuity Interchange — On-Demand Subscriber Database.

For example, when a subscriber on system C sends a message to or receives a message from a subscriber on system A, a copy of the subscriber's record located on system C is sent to the subscriber database on system A. This record is then included in the subscriber database located on system A. However, only those remote subscribers who are known to machine C through the On-demand feature can be addressed using Spoken Name Addressing and Name Dialing.

There are space benefits to using the on-demand growth method for creating a subscriber database. If you have several Intuity AUDIX systems on your Intuity Interchange network, then each system does not have to store the complete subscriber databases from the other systems. Since the databases include information such as the recorded name of each subscriber, the storage benefits for this option can be significant.

http://www.avaya.com Avaya UCS Information Development