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Administration for Switch-to-Intuity AUDIX System Link

Overview

The process of integrating a DEFINITY� ECS Release 7 or later switch and a Intuity AUDIX system involves a series of tasks to prepare the DEFINITY to work with the Intuity AUDIX system. This section shows the administration that is required on the switch.
 

Note: The DEFINITY ECS must be Release 7 or later and equipped with a C-LAN circuit pack (TN799 or later). The Intuity AUDIX system must be Release 4.4 or later and equipped with a LAN interface card.

Configuration Diagram

The figure for the Switch-to-Intuity AUDIX System Basic Configuration illustrates the basic configuration for the procedures described in this section.

Procedure Overview

The following procedures must be done on the Host - Node #1 switch:

The following procedure must be done on the Intuity AUDIX system:

Host Switch Procedures Checklist

The Host Switch Procedures Checklist that follows lists the procedures that must be done on the Host - Node #1 switch.
 
Table: Host Switch Procedures Checklist
Description











Host Switch Procedures

Complete the following procedures to administer the host switch.

Administer the Local Node Number

Use the following procedure to administer a local node number in the switch dial plan:

  1. Enter change dialplan
  2. The system displays the Dial Plan Record Screen (Host - Node #1).

  3. Enter a 1 in the Local Node Number field. If this field is already populated, record the administered node number.
  4. Press ENTER to save the information.
  5. Continue with the next procedure, Administer the Voice Port as Stations.

Administer the Voice Port as Stations

Administer a voice port for each of the ports on the Intuity AUDIX system that is connected to the host switch. For example, if you have a 64-port Intuity AUDIX system, administer 64 voice ports.

To administer the voice ports, complete the following procedures in this section:

  1. Create a unique class of restriction.
  2. Create a unique class of service.
  3. Administer the first voice port station.
  4. Duplicate the first voice port for the remaining voice ports.
  5. Change the Extension, Name, and Port fields for each of the duplicated ports.

Use Worksheet A: Voice Port Stations on Host Switch and Worksheet B: Voice Port Extensions, Equipment Locations, and Names in Switch Integration Planning to complete the following procedures.

Create a Unique Class of Restriction

The class of restriction (COR) defines subscriber calling privileges. The COR specifies up to 95 different classes of call origination and termination privileges on the DEFINITY ECS. Create a unique COR for the Intuity AUDIX system voice ports and hunt groups. Do not use a COR that is also used by any other extension, special-usage ports, or trunk groups.

To create the COR:

  1. Enter change cor COR number on the switch terminal.
  2. See Worksheet A: Voice Port Stations on Host Switch in Switch Integration Planning for the COR number used for the voice ports.

    The system displays the Class of Restriction screen.
     

    Note: The instructions in this section deal only with the fields you need to change for a Intuity AUDIX system. Do not change the value in any other field unless you are instructed to do so. See the DEFINITY ECS R8 Administrator's Guide, 555-233-502, Issue 2, for more information about the COR screen.

  3. On Page 1 of the Class of Restriction screen, set the Facility Restriction Level (FRL) and any other desired options.
  4. Press NEXTPAGE twice to move to Page 3 of the Class Of Restriction screen. This screen shows which other CORs the voice port and hunt group COR are allowed to call. The default has all CORs set to y. If you wish to restrict this COR to allow calls only to its own COR, you must change all the fields to n except for the field that corresponds to its own COR.
     

    Note: Some Intuity AUDIX system features require additional calling capabilities. See Worksheet A: Voice Port Stations on Host Switch in Switch Integration Planning for more information on configuring the COR for specific features.

  5. Press ENTER to save your changes.
  6. Continue with the next procedure, Create a Unique Class of Service.
Create a Unique Class of Service

The class of service (COS) allows you to define subscriber access to several features and functions. For the Intuity AUDIX system voice ports, enable only the Data Privacy and Restrict Call Forwarding Off-Net features. Avaya recommends that you do not enable any other features for the Intuity AUDIX system voice ports COS.

Use the following procedure to create the COS:

  1. Enter change cos at the command prompt.
  2. The system displays the Class of Service screen.


     

    Note: The instructions in this section deal only with the fields you need to change for a Intuity AUDIX system. Do not change the value in any other field unless you are instructed. For more information on the COS screen and fields, see the DEFINITY ECS R8 Administrator's Guide, 555-233-502, Issue 2.

  3. See Worksheet A: Voice Port Stations on Host Switch in Switch Integration Planning for the COS number used for the voice ports. Enable only the Data Privacy and Restrict Call Forwarding Off-Net features for the Intuity AUDIX system voice ports COS.
  4. Press ENTER to save your changes.
  5. Continue with the next procedure, Administer the First Voice Port Station.
Administer the First Voice Port Station

The Intuity AUDIX voice ports interface to the switch as analog 2500-type stations. See Worksheet A: Voice Port Stations on Host Switch and Worksheet B: Voice Port Extensions, Equipment Locations, and Names in Switch Integration Planning for the information required to administer the ports.

To administer the voice ports:

  1. Enter add station voice port extension at the enter command prompt. Get the first voice port extension from Worksheet B: Voice Port Extensions, Equipment Locations, and Names in Switch Integration Planning.
  2. The system displays the Station Screen, Page 1 (Host - Node #1). The extension number must be the same length as the Intuity AUDIX system subscriber extension numbers. Extension numbers cannot start with 0 (zero).
     

    Note: You can also use the add station next command if you want to add a station using the next available extension number.

  3. Use Worksheet A: Voice Port Stations on Host Switch in Switch Integration Planning to enter the correct values in the fields on the Station Screen, Page 1 (Host - Node #1). Note that the Tests field must be set to n.
  4. Press NEXTPAGE to move to the Station Screen, Page 2 (Host - Node #1).
  5. Use Worksheet A: Voice Port Stations on Host Switch in Switch Integration Planning to enter the correct values in the fields on the Station Screen, Page 2 (Host - Node #1). Note that the Switchhook Flash field must be set to y.
  6. Press NEXTPAGE to move to the Station Screen, Page 3 (Host - Node #1).
  7. Use Worksheet A: Voice Port Stations on Host Switch in Switch Integration Planning to enter the correct values in the fields on the Station screen, Page 3.
  8. Press ENTER to save your changes.
  9. Continue with the next procedure, Duplicate the First Voice Port Station.
Duplicate the First Voice Port Station

After creating one voice port station, you can quickly create additional stations by using the duplicate station command. The command allows you to copy the information entered for the first voice port station. Enter just the extension, port, and name for the next station you need to create. As you use the command, see Worksheet B: Voice Port Extensions, Equipment Locations, and Names in Switch Integration Planning for a list of the voice port information you must enter. You can duplicate up to 16 stations at a time.

To duplicate the station:

  1. Enter duplicate station first voice port station extension at the command prompt.
  2. The system duplicates the station and then displays a screen where you can enter the extension, port location, and name for up to 16 additional voice ports. The cursor appears in the Ext field.

  3. Enter the extension number of the next voice port station you need to create in the Ext field.
  4. Enter the port location for the next voice port station in the Port field.
  5. Enter the name for the next voice port station in the Name field.
  6. Enter Security Code, Room, Jack, and Cable information, if desired.
  7. Repeat steps 2–5 for each voice port.
  8. Press ENTER to save the information and return to the command prompt.
  9. To verify that the voice ports exist on the switch, enter list station extension for port 1 count number of voice ports
  10. The system displays a list of all the stations you created.

  11. Repeat this procedure to duplicate additional groups of 16 voice port stations.
  12. Continue with the next procedure, Assign the Bus Bridge (csi Models Only).

Assign the Bus Bridge (csi Models Only)

Use the following procedure to assign the bus bridge to the C-LAN circuit pack (csi models only):

  1. Enter change system-parameters maintenance
  2. The system displays Page 1 of the Maintenance-Related System Parameters screen.

  3. Press NEXTPAGE to move to the page 2 of the Maintenance-Related System Parameters screen.
  4. Under the SPE OPTIONAL BOARDS heading, verify that the Bus Bridge Packet Interface 2 has been enabled for the C-LAN circuit pack. If it is not already assigned, set Packet Intf2 to y, Bus Bridge to the C-LAN circuit pack equipment location, and use the defaults for the Timeslot Port fields. See Worksheet C: LAN Data for Switch Link to the Intuity AUDIX System in Switch Integration Planning for information about these fields.
  5. Press ENTER to save your changes.
  6. Continue with Assign Node Names.

Assign Node Names

The switch and the Intuity AUDIX system must be administered with unique node names and IP addresses. In addition, different models of DEFINITY switches can support different numbers of Intuity AUDIX systems.

Use the following procedure to define the node names:

  1. Enter change node-names (R7 and R8) or change node-names audix-msa (R9).
  2. For R7 and R8 switches, the system displays the Node Names Screen, Page 1 (Host - Node #1). For R9 switches, the system displays the AUDIX-MSA Node Names Screen (Host - Node #1).

  3. See Worksheet D: Names and IP Addresses for Intuity AUDIX System in Switch Integration Planning for the correct node name(s) and IP address(es) to use on the Intuity AUDIX system.
  4. Determine your next step:
  5. See Worksheet C: LAN Data for Switch Link to the Intuity AUDIX System in Switch Integration Planning for the correct node name(s) to use on the switch.
  6. Press NEXTPAGE to save your changes.
  7. Continue with the next procedure, Add the Voice Ports to a Hunt Group.

Add the Voice Ports to a Hunt Group

Identify each Intuity AUDIX voice port as a member of one or more hunt groups. This group is a set of analog ports on the switch that connects subscribers to the Intuity AUDIX system by distributing new calls to idle ports. DEFINITY ECS switches use Uniform Call Distribution (UCD) for distributing calls to the ports. See the DEFINITY ECS R8 Administrator's Guide, 555-233-502, Issue 2, for more information about call distribution groups.

To place the voice ports into a hunt group starting with Port 1:

  1. Enter add hunt-group hunt group number or change hunt-group hunt group number at the enter command prompt. You also can enter add hunt-group next to add a hunt group with a number that is one higher than the previous hunt group.
  2. The system displays the Hunt Group Screen, Page 1 (Host - Node #1).

  3. Use Worksheet E: Hunt Group for Host Switch in Switch Integration Planning to enter the correct values in the fields on Page 1 of the Hunt Group screen.
  4. Press ENTER to move to the Hunt Group Screen, Page 2 (Host - Node #1).
  5. Use Worksheet E: Hunt Group for Host Switch in Switch Integration Planning to enter the correct values in the fields on Page 2 of the Hunt Group screen.
  6. Press to move to the Hunt Group Screen, Page 3 (Host - Node #1).
     

    Note: The voice port names do not appear while you are adding the hunt group members, but you will see them the next time you access the Hunt Group screen.

  7. Using Worksheet B: Voice Port Extensions, Equipment Locations, and Names in Switch Integration Planning assign the Intuity AUDIX voice port extensions as members of the hunt group. Use Pages 4 and 5 if you have more than 26 voice port stations.
  8. Press ENTER to save your changes.
  9. Use the Group Number of the Intuity AUDIX hunt group when you assign a call coverage path for the system subscribers. The hunt group number serves as the coverage point for incoming Intuity AUDIX calls. You will complete the coverage path assignment procedure in Acceptance Test and Cut-to-Service Administration.

  10. Determine your next step:

Add an Ethernet Data Module (R7 only)

Use the following procedure to assign the interface link with an Ethernet data module:

  1. Enter add data-module number
     

    Note: Use an extension number or the word "next." If you use "next," the system automatically provides the next available extension number.

  2. The system displays the R7 Data Module Screen (Host - Node #1).

  3. Place information into the fields as defined in the DEFINITY ECS R7 Switch Worksheet. Be sure to set Enable Link to n (it will be enabled later). For this configuration, set Automatic Subnet Routing to y.
  4. Press ENTER to save your changes.
  5. Continue with the next procedure, Assign the Processor Channel.

Add an Ethernet Data Module (R8 and later)

Use the following procedure to assign the interface link with an Ethernet data module:

  1. Enter add data-module number
     

    Note: Use an extension number or the word "next." If you use "next," the system automatically provides the next available extension number.

  2. The system displays the R8 and Later Data Module Screen (Host - Node #1).

  3. Place information into the fields as defined in the DEFINITY ECS R8 and Later Switch Worksheet.
  4. Press ENTER to save your changes.
  5. Continue with the next procedure, Assign the Processor Channel.

Assign the Processor Channel

Assign a processor channel for the Intuity AUDIX system connection. Use a free processor channel for the connection.

To assign the processor channel:

  1. Enter change communication-interface processor-channels
  2. The system displays the Processor Channel Assignment (Host - Node #1).

  3. Place information into the fields as defined in Worksheet C: LAN Data for Switch Link to the Intuity AUDIX System in Switch Integration Planning.
  4. Press ENTER to save your changes.
  5. Determine your next step:

Enable the Link on the Data Module Screen

After you have assigned the processor channel, you must go back and enable the link on the data module screen.

  1. Enter change data-module xxx, where xxx is the Ethernet data module extension.
  2. The system displays the R7 Data Module Screen (Host - Node #1).

  3. Change the Enable Link field to y
  4. Press ENTER to save the information.
  5. Continue with the next procedure, Assign the Call Coverage Path.

Assign the Call Coverage Path

Define a call coverage path for the subscribers with the voice ports hunt group as a coverage point. You might need to define several call coverage paths, depending on how the customer wants to handle call coverage for different groups of subscribers. If the Intuity AUDIX system has been integrated with an existing switch, you might need to add the Intuity AUDIX hunt group as another coverage point for existing coverage paths.

Use the following procedure to define a call coverage path:

  1. Enter add coverage path coverage path number at the command prompt. See Worksheet F: Call Coverage Path in Switch Integration Planning to find the call coverage path number.
  2. The system displays the Coverage Path Screen (Host - Node #1).

  3. Use Worksheet F: Call Coverage Path in Switch Integration Planning to enter the correct values in the fields on the Coverage Path screen.
  4. Press ENTER to save your changes.
  5. Continue with the next procedure, Modify the Station Screen for Each Subscriber.

Modify the Station Screen for Each Subscriber

After you administer the call coverage path, you must administer all subscriber stations to use the correct coverage path, and for stations on r systems, assign which Intuity AUDIX system is administered for that station's mailbox. Each subscriber station must contain the correct information for the Intuity AUDIX system to operate. Use the instructions in this section to administer the stations.

  1. Enter change station test station extension at the enter command prompt.
     

    Note: If you receive the message <station extension> Identifier not assigned, you entered a station extension that does not exist in the system. Use the Add Station command to add the subscriber station.

  2. The system displays the Station Screen, Page 1 (Host - Node #1).

  3. Enter the coverage path you created for the Intuity AUDIX system in the Assign the Call Coverage Path section. If you do not remember the coverage path number, see Worksheet F: Call Coverage Path, in Switch Integration Planning.
  4. Press NEXTPAGE to move to Page 2.
  5. The system displays the Station Screen, Page 2 (Host - Node #1).

  6. Enter AUDIX in the LWC Reception? field.
  7. Enter y in the LWC Activation field if the subscriber is assigned the Leave Word Calling feature.
  8. Enter y in the Redirect Notification field.
  9. Enter led, neon, or audible in the Message Waiting Indicator: field if the voice terminal has a message waiting indicator (MWI) lamp. This instruction applies to 500, 2500, and 7104A telephones only.
  10. On an r system, enter the node name of the Intuity AUDIX system that has the voice mailbox for this station in the AUDIX Name field.
  11. Press ENTER to save your changes.
  12. Repeat this procedure for all subscriber stations.
  13. Continue with Intuity AUDIX System Administration for LAN Integration with DEFINITY ECS.

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