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Creating a Temporary Avaya Intuity Calling Group

Create a temporary Avaya Intuity system calling group. This allows you or the customer to:

This temporary calling group should use two voice ports that are removed from the calling group on the MERLIN LEGEND AUDIX Voice Power (IS II or IS III).

See Intuity Messaging Solutions Integration with MERLIN LEGEND Communications System for more information.

Creating an Avaya Intuity Test Coverage Group

Decide with the customer whether the customer wants to test any automated attendants that are readministered on the Avaya Intuity system. If so, create a test coverage group with two stations.

See Intuity Messaging Solutions Integration with MERLIN LEGEND Communications System for more information.

Assigning the Temporary Calling Group to the Test Coverage Group

Assign the temporary Avaya Intuity system calling group to the test coverage group so that calls move to the Avaya Intuity system.

See Intuity Messaging Solutions Integration with MERLIN LEGEND Communications System for more information.

Cabling the Avaya Intuity Voice Ports

The Cabling Task table lists the tasks for connecting two Avaya Intuity system voice ports to the switch. See the installation book for the customer's switch and the installation book for your platform for more information.
 
Table: Cabling Task
Task
Reference
  1. Disconnect the two voice port cables on the MERLIN LEGEND AUDIX Voice Power (IS II or IS III) machine and connect them to the Avaya Intuity machine.
  2. This allows you to test the Avaya Intuity automated attendants using the voice ports from the MERLIN LEGEND AUDIX Voice Power (IS II or IS III).

    Note: The cables that you disconnect should be attached to the ports on the switch that you moved to the Avaya Intuity system calling group.

AUDIX Voice Power R2.1.1 Installation and Maintenance Guide
AUDIX Voice Power Hardware Installation
The appropriate IS II or IS III installation and maintenance book

Intuity Messaging Solutions Integration with MERLIN LEGEND Communications System

Preadministering the Avaya Intuity System

Before you transfer data from the MERLIN LEGEND AUDIX Voice Power (IS II or IS III) system to the Avaya Intuity system, you must ensure that the Avaya Intuity system is administered to match the MERLIN LEGEND AUDIX Voice Power system for the following information:

Preadministering the Extension Length

To preadminister the extension length:

  1. Log in to the Avaya Intuity system as craft
  2. From the Avaya Intuity main menu, select the Switch Interface Administration menu option.
  3. The system displays the Switch Interface Administration screen.

  4. Verify the Extension Length: field.
  5. If the extension length matches the extension length on the MERLIN LEGEND AUDIX Voice Power (IS II or IS III) system, go to Step 5.
  6. If the extension lengths do not match, press TAB to move the cursor to the Extension Length field, and enter the correct extension length.

  7. Press F3 (Save) to save the extension length change.
  8. The system displays the following message:

    Update successful

    Once the change has been made, you must restart the Avaya Intuity Voice System in order for the change to be completed.

  9. Follow the steps in Restarting the Voice System.
  10. The system returns to the Avaya Intuity main menu.

Preadministering the Range of Extensions

To preadminister the range of extensions:

  1. From the Intuity AUDIX main menu, select:
  2. AUDIX Administration

    The system displays the AUDIX Command Prompt screen.

  3. Enter change machine
  4. The system displays the Machine Profile screen.

  5. Verify that the Start Ext. and End Ext. fields contain a number of digits that is equal to the extension length. If the Start Ext. and End Ext.fields do not have the correct number of digits, type the correct number of 0s in the Start Ext.field and the correct number of 9s in the End Ext.field.
  6. For example, if the extension length is 5, the Start Ext. column should contain five 0s (for example, 00000) and the End Ext. column should contain five 9s (for example, 99999).

  7. Press F3 (Save).
  8. The system displays the following message:

    command successfully completed

Preadministering Outcalling

To preadminister the Intuity AUDIX outcalling fields:

  1. At the command line, type ch sy o
  2. The system displays the System-Parameters Outcalling screen.

  3. Enter y in the Outcalling Active? field.
  4. Press F3 (Enter).
  5. The system displays the following message:

    successfully completed

Preadministering the Transfer Type and Covering Extension

To preadminister the transfer type and covering extension:

  1. At the AUDIX command prompt, type ch sy f
  2. The system displays the System-Parameters Features screen, page 1.

  3. Press F7 (Next Page) twice.
  4. The system displays the System-Parameters Features screen, page 3.

  5. Enter basic in the Transfer Type: field.
  6. Enter the system-wide covering extension in the Covering Extension: field.
     

    Note: This is normally an operator or automated attendant extension.

  7. Press F3 (Enter).
  8. The system displays the following message:

    successfully completed

  9. Enter exit
  10. The system displays the Avaya Intuity main menu.


Avaya Communication
http://www.avaya.com
Avaya UCS Information Development
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