TOC Index Search

 

Backing Up the MERLIN LEGEND AUDIX Voice Power
(IS II or IS III) Data

There are two ways to back up the MERLIN LEGEND AUDIX Voice Power data:

Both methods require that you provide a blank diskette to store the backup data.

Using the Backup Software

Use this procedure to back up the MERLIN LEGEND AUDIX Voice Power if you have the diskette labeled "AUDIX Voice Power Backup Software R1.0 for Intuity AUDIX Migration."

  1. Label the blank floppy diskette as "MERLIN LEGEND AUDIX Voice Power (IS II or IS III) migration data".
  2. On the MERLIN LEGEND AUDIX Voice Power, select:
  3. Technician Maintenance

    	Full Screen UNIX

  4. Insert the diskette labeled "AUDIX Voice Power Backup Software R1.0 for Intuity AUDIX Migration". This software is shipped with the other Intuity AUDIX software.
  5. Enter installpkg
  6. The system displays the following message:

    Confirm.
    Please indicate the installation medium you intend to use.

    Strike "C" to install from CARTRIDGE TAPE
    or "F" to install from FLOPPY DISKETTE.

    Strike ESC to stop.

  7. Enter F
  8. The system displays the following message:

    Confirm.
    Please insert the floppy disk.

    If the program installation requires more than one floppy
    disk, be sure to insert the disks in the proper order,
    starting with disk number 1.

    After the first floppy disk, instructions will be provided for inserting the remaining floppy disks.

    Strike ENTER when ready
    or ESC to stop.

  9. Press ENTER.
  10. The system displays the following message:

    Installation in progress – do not remove the floppy disk.

    Moving files to proper directories...
    Successfully installed files.

    You may now remove the floppy disk.

    The installation of the AUDIX Voice Power Backup Software R1.0 for Intuity AUDIX Migration is now complete.

  11. Remove the diskette containing the backup software and insert the blank diskette.
  12. Enter avpbackup
  13. The system displays the following message:

    Press ENTER when you have inserted the floppy to format and put the backup on, or press q to quit.

  14. Press ENTER.
  15. The system displays the following message:

    Formatting the floppy.
    Successfully formatted the floppy.

    Writing the data to the floppy.
    .
    .
    .
    /usr/vmdb/pkglist
    /usr/vmdb/pwdb
    .
    .
    .

    Successfully backed up AUDIX Voice Power R2.1.1 data.
    Remove and label the backup floppy then continue with the migration.

Backing Up from the Command Line

To back up the AUDIX Voice Power data without the software diskette:

  1. Label the blank floppy diskette as "MERLIN LEGEND AUDIX Voice Power (IS II or IS III) migration data".
  2. On the MERLIN LEGEND AUDIX Voice Power, select the following menu options:
  3. Technician Maintenance

    	Full Screen UNIX

  4. Do one of the following:
  5. Determine the AUDIX Voice Power release number, and then enter one of the following commands, depending on the release from which you are migrating:
  6. Wait for the diskette drive light on the AUDIX Voice Power system to go out.
  7. Remove the diskette from the drive.

Running the Data Transfer

Run the data transfer to move MERLIN LEGEND AUDIX Voice Power (IS II or IS III) subscriber data to the Avaya Intuity system. The time it takes to transfer the data varies, depending on the number of subscribers whose data is being transferred.

To run the data transfer:

  1. From the Avaya Intuity main menu, select:
  2. Migration

    The system displays the Migration menu.

  3. Enter 2
  4. The system displays the following message:

    Migrating to Intuity AUDIX R5.0
    Press Enter to continue...

  5. Press ENTER.
  6. The system displays the Migration From AVP menu.

  7. Insert the AVP backup diskette into the diskette drive.
  8. Enter 1
  9. The system displays the following message:

    COS () [ 0 ] :

  10. Enter the default class of service number for each subscriber.
  11. The system displays the following message:

    Switch Number () [ 0 ] :

  12. Enter 1
  13. The system displays the following message:

    Community ID () [ 0 ] :

  14. Enter the default community ID (for community sending restrictions) for migrated subscribers and press ENTER.
  15. The system displays the following message:

    Software Release (2.0 2.1 2.1.1 3.0) [ 2.0 ] :

  16. Enter the release number of the customer's MERLIN LEGEND AUDIX Voice Power (IS II or IS III) system and press ENTER.
  17. The system displays the following message:

    default subscriber password () [ ]:

  18. Enter the default password that subscribers on the Avaya Intuity system first use to log on to the system. The customer system administrator should give you this password.
     


    Use a default password such as "1" or the migration may fail. This password is shorter than the standard password, so subscribers are forced to change their password at their first login. The password also meets security guidelines.

    Default passwords schemes that cannot be used include repeated digits ("1111") or consecutive digits ("1234"). These restrictions reduce toll fraud.

  19. Press ENTER.
  20. The system displays the following message:

    Please re-enter password.

  21. Reenter the default password.
  22. The system displays the following message:

    What format is used for subscriber names on the AVP backup disk?
    1) last name first
    2) first name first
    enter a number: (1 2)[ 1 ]:

  23. Enter the number used in the customer's MERLIN LEGEND AUDIX Voice Power (IS II or IS III) naming format and press ENTER.
  24. The system displays the following message:

    Are these values correct? (y n) [ n ]

  25. Enter y
  26. The system displays the following message:

    Insert the floppy disk with the AUDIX Voice Power backup on it.
    Press ENTER when the floppy is inserted.
    Press enter to continue...

  27. Press ENTER.
  28. The system retrieves the data and displays the following message:

    Migration Completed. Check Error Log (Option 2) for errors.
    Press enter to continue ...

  29. Press ENTER twice.
  30. The system returns to the Migration From AVP Menu.

Checking the Log File

Check the log file to read any additional error messages that may have appeared during the data transfer and to determine how many of the subscribers were transferred. This procedure also includes connecting a printer so that you can retain the list of subscribers that did not migrate.

To check the log file:

  1. From the Migration From AVP Menu, select option 2, Display Log File.
  2. The system displays the Log File.

  3. To verify that all data transferred, scroll through the file by pressing ENTER.
  4. Note the telephone numbers that begin each log file record and the associated error codes.
     

    Note: If the log file contains an error, check the Common Migration Error Codes table for description of the problem. For a complete list and description of each code, see Migration Log File Error Codes. For a list and description of the field names, go to Migration Field Descriptions.


  5.  
    Table: Common Migration Error Codes
    Code
    Meaning
    6
    Bad data; Values are outside the permitted range.
    42
    Duplicate extension; extension is already in use.
    61
    Extension lengths of the MERLIN LEGEND AUDIX Voice Power (IS II or IS III) and the Avaya Intuity system do not match.
    1023
    Value is out of range.
    1025
    Extension already exists on the Avaya Intuity system.
    bad field
    Quotation marks appear in a subscriber's data.

  6. Press ENTER twice.
  7. The system returns to the Migration From AVP Menu.
     

    Note: To exit the log file before you reach the end, enter q at the colon (:).

  8. Type 3 and press ENTER.
  9. The system displays the following message:

    Press enter to continue.

  10. Press ENTER.
  11. The system returns to the Avaya Intuity main menu.

Printing the Log File

To print the log file:

  1. Connect a printer to your Avaya Intuity terminal using the appropriate port for your parallel or serial printer.
  2. You can connect any of the following printers:

  3. From the Migration From AVP menu, select option 2
  4. The system displays the log file.

  5. At the end of the file, press ENTER.
  6. The system displays the following message:

    To print the logfile, type p else press [enter] to continue.

  7. Enter P
      1. If a printer is active, the system displays the following message:
      2. request id is lpl-9 (1 file)

        Log file sent to printer. Press [enter] to continue

      3. Press ENTER to return to the Migration From AVP menu.
      4. If no printer is active, the system displays the following message:
      5. There is no default destination printer set. Cannot print the logfile.

        Press [enter] to continue.

      6. Administer the printer using the Printer Administration menu.

Verifying the Transfer of Data

When the data transfer is complete, verify that the subscriber data was transferred successfully. To verify the transfer of subscribers, check the following:

Checking the List of Subscribers

To check the list of subscribers:

  1. From the Avaya Intuity main menu select:
  2. AUDIX Administration

    The system displays the AUDIX Command Prompt screen.

  3. Type li me fe da and press ENTER.
  4. The system displays the Feature Daily Traffic screen.

  5. Determine whether the number of subscribers is within 90% of the number of local subscribers on the AUDIX Voice Power system.
  6. Press F1 (Cancel) to return to the command line.

Checking Class of Service Numbers

To check the class of service numbers:

  1. Enter di cos cos-number where cos-number is the class of service.
  2. The system displays the Class of Service Screen, page 1.

  3. Verify that all of the data on the screen is correct.
  4. Press F7 (Nextpage).
  5. The system displays the Class of Service Screen, page 2.

  6. Verify that all of the data on the screen is correct. If the data is incorrect, you may need to rerun the data transfer.
  7. See check the log file for further information.

  8. Return to Step 1 and use another class of service number.
  9. Press F1 (Cancel) to return to the command line.

Checking Subscriber Extensions

To check the subscriber extensions:

  1. Enter di su extension where extension is the subscriber extension.
  2. The system displays the Subscriber Screen.

  3. Verify that all of the data on the screen is correct.
  4. Press F7 (Nextpage).
  5. The system displays the Subscriber Class of Service Parameters Screen.

  6. Verify that all of the data on the screen is correct.
  7. Return to Step 1 until you have checked four other subscribers.
  8. Press F1 (Cancel) to return to the command line.
  9. The system displays the following message:

    command successfully completed

  10. Enter exit
  11. The system returns to the Avaya Intuity main menu.


Avaya Communication
http://www.avaya.com
Avaya UCS Information Development
TOC Index Search