Installing the Switch Integration Circuit Card

An AUDIX Voice Power system does not require a BX.25 data link to the switch. However, for the Intuity AUDIX Release 5 to communicate with the switch, a LAN or other type of integration circuit card must be installed in the switch. Install this circuit card sometime before the migration is complete so that the data link will be ready when the Intuity AUDIX is ready to provide service.

A LAN integration requires installation of new hardware components in both the DEFINITY ECS system and the Avaya Intuity system, administration of the circuit cards and administration on both systems. For illustrations of the cable connections, see Intuity Messaging Solutions Getting Connected, 585-313-703.

For more information on installing the TN799 LAN integration circuit card in the DEFINITY ECS system and administration of the LAN integration, see the documentation for the switch.

To install and administer a LAN integration:

1. Install the LAN circuit card in the Intuity AUDIX.
2. Follow the procedures in Administering the Avaya Intuity for LAN Integration with DEFINITY ECS.
3. Continue with Administering the Avaya Intuity Voice Ports.

Administering the Avaya Intuity Voice Ports

Administer the Avaya Intuity system voice ports for the switch as you would with a new installation. See the installation book for the customer's switch and Administering Channels for more information.

When you administer the voice ports, do one of the following:

• If the customer wants to administer automated attendants on the Avaya Intuity system before activating the system, create a new Avaya Intuity hunt group, with a new extension number, and assign the voice ports to this hunt group.
   
  

  Note: After administering and testing the automated attendant and completing the data transfer, you must assign the AUDIX Voice Power extension to the Avaya Intuity hunt group.

• If the customer wants to administer automated attendants after the migration is complete, administer the automated attendants, and then create a new Avaya Intuity hunt group.

Backing Up the AUDIX Voice Power Data

There are two ways to back up the AUDIX Voice Power data:

• Using the Backup Software

Use this method if you have a diskette labeled "AUDIX Voice Power Backup Software R1.0 for Intuity AUDIX Migration".

• Backing Up from the Command Line

Use this method if there is no backup software diskette. The backup is taken using software previously loaded on the system.

Both methods require that you provide a blank diskette to store the backup data.

Using the Backup Software

Use this procedure to back up AUDIX Voice Power data if you have the backup software.

To back up the data:

1. Label the blank diskette as "AUDIX Voice Power migration data" and add the current date.
2. Log in to the AUDIX Voice Power system as root.

The system displays the command line.

3. Insert the diskette labeled "AUDIX Voice Power Backup Software R1.0 for Intuity AUDIX Migration". This diskette is shipped with the other Intuity AUDIX software.
4. Enter installpkg

The system displays the following message:

Confirm

Please indicate the installation medium you intend to use.

Strike "C" to install from CARTRIDGE TAPE

or "F" to install from FLOPPY DISKETTE.

Strike ESC to stop.

5. Enter F

The system displays the following message:

Confirm.

Please insert the floppy disk.

If the program installation requires more than one floppy

disk, be sure to insert the disks in the proper order,

starting with disk number 1.

After the first floppy disk, instructions will be provided for inserting the remaining floppy disks.

Strike ENTER when ready

or ESC to stop.

6. Press ENTER.

The system displays the following message:

Installation in progress – do not remove the floppy disk.

Moving files to proper directories...

Successfully installed files.

You may now remove the floppy disk.

The installation of the AUDIX Voice Power Backup Software R1.0 for Intuity AUDIX Migration is now complete.

7. Remove the diskette containing the backup software and insert the blank diskette.
8. Enter avpbackup

The system displays the following message:

Press ENTER when you have inserted the floppy to format and put the backup on, or press q to quit.

9. Press ENTER.

The system displays the following message:

Formatting the floppy.

Successfully formatted the floppy.

Writing the data to the floppy.

.

.

.

/usr/vmdb/pkglist

/usr/vmdb/pwdb

.

.

.

Successfully backed up AUDIX Voice Power R2.1.1 data.

Remove and label the backup floppy then continue with the migration.

10. Go to the Intuity AUDIX system.

Backing Up from the Command Line

To back up the AUDIX Voice Power data without the software diskette:

1. Label the blank diskette as "AUDIX Voice Power migration data" and add the current date.
2. Log in to the AUDIX Voice Power system as root.

The system displays the UNIX prompt.

3. Do one of the following:
• If your disk is formatted, go to Step 4.
• If your disk is unformatted, enter the following at the UNIX prompt:

format /dev/rdsk/f03ht

4. Determine the AUDIX Voice Power release number, and then enter one of the following commands, depending on the release from which you are migrating:
• If you are migrating from Release 3, enter:

/avp/bin/util/sub_dump > /usr/vmdb/pwdb
find /usr/vmdb -print | cpio -ocvBud > /dev/rdsk/f0

• If you are migrating from Release 2.0, 2.1, or 2.1.1, enter:

find /usr/vmdb /usr/ocdb -print | cpio -ocvBud > /dev/rdsk/f0

The system backs up the subscriber information from the AUDIX Voice Power system onto the diskette.

5. Wait for the light on the diskette drive on the AUDIX Voice Power system to go out.
6. Remove the diskette from the drive.
7. Go to the Intuity AUDIX system.

Preadministering the Avaya Intuity System

Before you transfer data from the AUDIX Voice Power system to the Avaya Intuity system, you must ensure that the Avaya Intuity system is administered to match the AUDIX Voice Power system for the following:

• Extension length
• Range of extensions
• Outcalling

Preadministering the Extension Length

To preadminster the Avaya Intuity extension length:

1. Log in to the Avaya Intuity system using craft.

The system displays the Avaya Intuity Main Menu.

2. From the Avaya Intuity main menu, select

	Switch Interface Administration

		DCIU Interface Administration

The system displays the DCIU Interface Administration Screen.

3. Determine whether the Extension Length: field on the DCIU Interface Administration screen on the Intuity AUDIX system and the Maximum Extension Length: field on the AUDIX Voice Power System Administration screen are the same.
4. If the extension lengths match, press F6 (Cancel) and go to Step 6.

If the extension lengths do not match, press the TAB key to move the cursor to the Extension Length field. Enter the extension length shown on the AUDIX Voice Power system.

5. Press F3 (Save) to save the extension length change.

The system displays the Update DCIU Output screen with the following message:

Update Successful

6. Press F6 (Cancel) to return to the DCIU Interface Administration Screen.
7. Restart the voice system.
8. Press F6 (Cancel) to return to the Avaya Intuity Main Menu.

Preadministering the Range of Extensions

To preadminster the Avaya Intuity range of extensions:

1. From the Avaya Intuity Main Menu, select AUDIX Administration

The system displays the AUDIX Command Prompt screen.

2. Enter change machine
    
   

   Note: Since you do not enter a machine name, the system automatically selects the local machine.

The system displays the Machine Profile Screen.

3. Verify that the Start Ext. and End Ext. fields contain a number of digits that is equal to the extension length. If the Start Ext. and End Ext.fields do not have the correct number of digits, type the correct number of 0s in the Start Ext.field and the correct number of 9s in the End Ext.field.

For example, if the extension length is 5, the Start Ext. column should contain five 0s (for example, 00000) and the End Ext. column should contain five 9s (for example, 99999).

4. Press F3 (Enter) to save the new start and end extensions.

The system displays the following message:

command successfully completed

The cursor returns to the command line.

Preadministering Outcalling

To preadminster the Avaya Intuity outcalling fields:

1. Enter ch sy o

The system displays the System-Parameters Outcalling Screen.

2. Press the TAB key to move the cursor to the Outcalling Active? field.
3. Do the following:
• If this field contains a y, go to Step 5.
• If this field does not contain a y, enter y
4. Press F3 (Save).

The system displays the following message:

command successfully completed

The cursor returns to the command line.

5. Enter exit

The system displays the Avaya Intuity Main Menu.

Running the Data Transfer

Run the data transfer to move AUDIX Voice Power subscriber data to the Avaya Intuity system. The time it takes for the transfer of data varies, depending on the number of subscribers whose data is being transferred.

To run the data transfer:

1. From the Avaya Intuity Main Menu, select:

Migrations 

The system displays the Migration Menu.

2. Enter 2

The system displays the following message:

Migrating to Intuity AUDIX R5.0
Press Enter to continue. . .

3. Press ENTER.

The system displays the Migration From AVP Menu.

4. Insert the AVP backup diskette into the diskette drive.
5. Enter 1

The system displays the following message:

COS () [ 0 ] :

6. Enter the default class of service number for each subscriber.

The system displays the following message:

Switch Number () [ 0 ] :

7. Enter the host switch number as defined on the Intuity AUDIX DCIU Interface Administration screen.

The system displays the following message:

Community ID () [ 1 ] : 1

8. Enter the default community ID (community sending restrictions) for the migrated subscribers.

The system displays the following message:

Software Release (2.0 2.1 2.1.1 3.0) [ 2.0 ] :

9. Enter the release number for the customer's AUDIX Voice Power system.

The system displays the following message:

default subscriber password () [ ]:

10. Enter the default password.
     
    

    Use a default password such as "1" or the migration may fail. This password is shorter than the standard password, so subscribers are forced to change their password at their first login. The password also meets security guidelines. Default passwords schemes that cannot be used include repeated digits ("1111") or consecutive digits ("1234"). These restrictions reduce toll fraud.

The system displays the following message:

Please re-enter password.

11. Reenter the default password.

The system displays the following message:

What format is used for subscriber names on the AVP backup disk?

1) last name first
2) first name first
enter a number: (1 2)[ 1 ]:

12. Enter the number corresponding to the customer's AUDIX Voice Power subscriber-naming format.

The system displays the following message.

Are these values correct? (y n) [ n ]

13. Enter y

The system displays the following message:

Insert the floppy disk with the AUDIX Voice Power backup on it.

Press ENTER when the floppy is inserted.
Press enter to continue...

14. Press ENTER.

The system retrieves the data and displays the following message:

Migration Completed. Check Error Log (Option 2) for errors.

Press enter to continue ...

15. Press ENTER.

The system displays the Migration From AVP Menu.

Checking the Log File

Check the log file to read any additional error messages that may have appeared during the data transfer and to determine how many of the subscribers were transferred. This procedure also includes connecting a printer so that you can retain the list of subscribers that did not migrate.

1. From the Migration From AVP Menu, select 2

The system displays the Log File.

2. To verify that all data transferred, scroll through the file by pressing ENTER.
3. Make note of the telephone numbers that begin each log file record and the associated error codes.
    
   

   Note: If the log file contains an error, check the Common Migration Error Codes for the AUDIX Voice Power Migration table for description of the problem. For a complete list and description of each code, see Migration Error Codes. For a list and description of the field names, go to Migration Field Descriptions.


 


Table: Common Migration Error Codes for the AUDIX Voice Power Migration

Code	Description
6	Bad data. Values are outside the permitted range.
61	Extension lengths for the AUDIX Voice Power system and the Avaya Intuity system do not match.
1023	A value is out of range.
1025	The extension already exists in the Avaya Intuity system.
bad field	Quotation marks appear in a subscriber's data.


 


Note: To exit the log file before you reach the end, enter q at the colon (:).

4. Press ENTER twice.

The system displays the Migration From AVP Menu.

5. Enter 3 to exit the Migration from AVP menu.

The system displays the Migration Menu.

6. Connect any of the following printers to your Avaya Intuity system terminal using the appropriate port for your parallel or serial printer:
• AT&T 570 series of terminals
• AT&T 593
• AT&T 595
• NCR 6417
   
  

  Note: If you connect a serial printer to the DTE connection on a 715 terminal, you must use a null modem cable between the terminal and the printer.

7. From the Migration Menu, select 2

The system displays the Migration From AVP Menu.

8. Select 2

The system displays the log file.

9. Press ENTER repeatedly until the system displays the following message:

To print the logfile, type p else press [enter] to continue.

10. Enter p
• If a printer is active, the system displays the following message:

request id is lpl-9 (1 file)

Log file sent to printer. Press [enter] to continue

• If no printer is active, the system displays the following message:

There is no default destination printer set. Cannot print the logfile.

Press [enter] to continue.
 


Note: Administer the printer using the Printer Administration menu.

11. Determine whether to proceed with the migration:
• If there are 10% or fewer errors, you must manually enter any missing subscribers. See Adding, Changing, and Removing Subscribers for more information.

After entering any missing subscribers, start the voice system, then go to Verifying the Data Transfer.

• If there are more than 10% errors, call the Remote Maintenance Center.

Verifying the Data Transfer

You must now verify that the subscriber data has transferred successfully. Check the following:

• List of subscribers
• Two class of service numbers
• Five subscriber extensions that are well-spaced throughout the range of subscribers you transferred.

Checking the List of Subscribers

To check the list of subscribers:

1. From the Avaya Intuity main menu select:

AUDIX Administration

The system displays the AUDIX Command Prompt screen.

2. Enter li me fe da

The system displays the Feature Daily Traffic Screen.

3. Determine whether the number of subscribers is within 90% of the number of local subscribers on the AUDIX Voice Power system.
• If it is more than 90%, enter the missing subscribers. See Adding, Changing, and Removing Subscribers for more information.
• If the number is less than 90%, call the Remote Maintenance Center.
4. Press F1 (Cancel) to return to the AUDIX Administration screen.

Checking Class of Service Numbers

To check the class of service numbers:

1. Enter di cos cos-number where cos-number is the class of service.

The system displays the Class of Service Screen, Page 1.

2. Verify that all of the data on the screen is correct.
3. Press F7 (Nextpage).

The system display the Class of Service Screen, Page 2.

4. Verify that all of the data on the screen is correct. If the data is incorrect, you may need to rerun the data transfer.

See check the log file for further information.

5. Return to Step�1 and use another class of service number.
6. Press F1 (Cancel) to return to the command line.

Checking Subscriber Extensions

To check the subscriber extensions:

1. Enter di su extension where extension is the subscriber extension.

The system displays the Subscriber Screen, Page 1.

2. Verify that all of the data on the screen is correct.
3. Press F7 (Nextpage).

The system displays the Subscriber Class-of-Service screen.

4. Verify that all of the data on the screen is correct.
5. Return to Step 1 until you have checked four other subscribers.
6. Press F1 (Cancel) to return to the command line.

The system displays the following message:

command successfully completed

7. Enter exit

The system displays the Avaya Intuity Main Menu.

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