Administering Channels

This section provides the information you need to initiate basic operation of the Avaya Intuity system with the customer's switch.

Complete the procedures in this section to:

• Mapping Channels to Switch Extensions
• Mapping Services to Channels for Operation
• Assigning Services to Called Numbers

Mapping Channels to Switch Extensions

 

Note: The Voice Equipment window displays only those channels that have been purchased and activated. These are the only channels you can assign.

To assign an extension number to each activated channel:

1. Start at the Avaya Intuity Main Menu and select:

Voice System Administration
	Voice Equipment

The system displays the Display Voice Equipment Window.

The following terms are used on this window:

• CD.PT: card number and port
• CHN: channel
• STATE: current port state
• STATE-CHG-TIME: the time that the change to the current port state occurred
• GROUP


 


Note: This field has a default setting of 2. This default setting is sufficient for the majority of integrations, however, in some cases this GROUP: field may need to be changed. See your switch administrator for more information on the setting for your integration.

2. Press F8 (Actions).

The system displays the Actions Menu.

3. Select:

Assign/Change

The system displays the Assign/Change Menu.


 


Tip: Channels may be in any state for this procedure.

4. Select:

PBX Extension to Channel

5. Press ENTER.

The system displays the Assign Channel to PBX Extension Window.

6. Enter the switch extension for the appropriate channel in the PBX Extension: field.
7. Enter the channel number in the Channel Number: field.
8. Press F3 (Save).

The system displays an information window confirming that the switch extension was mapped to the channel.

9. Press F1.
10. Press ENTER.
     
    

    Note: The system does not update the Voice Equipment window until you close the Assign Channel to PBX Extension Window.

11. Press F6 (Cancel) twice.

The system displays the Display Voice Equipment Window.


 


Tip: Use this window to check your mapping at any time during the procedure.

12. Repeat Step�5 through Step 8 for each channel to which you must assign a switch extension.
13. Press F6 (Cancel).
14. Continue with Mapping Services to Channels for Operation.

Mapping Services to Channels for Operation

Complete this procedure to assign the channels to the dialed number information service (*DNIS_SVC).

To assign channels to the dialed number information service:

1. Start at the Avaya Intuity Main Menu and select:

Voice System Administration
	Voice Equipment

The system displays the Display Voice Equipment Window.

2. Press F8 (Actions).

The system displays the Actions Menu.

3. Select:

Assign/Change

4. Press ENTER.

The system displays the Assign/Change Menu.

5. Select:

Services to Channels

6. Press ENTER.

The system displays the Assign Services to Channels Window.

7. Enter the numbers of the channels that the customer has purchased in the Channel Number: field.

Enter the channel numbers as:

• A single number (for example: 1)
• A range of numbers (for example: 0-4)
• A list of single numbers (for example: 6,9,10)
• A list of single numbers and ranges (for example: 1,4-7,9)
• All numbers (all)


 


Do not enter the numbers of channels that have not been purchased. This causes the system to generate alarms.

8. Press F3 (Save).
9. Press ENTER.
10. Enter *DNIS_SVC for all channels in the Service Name: field.
11. Press F3 (Save).

The system displays the Command Output Window.

12. Verify that the designated channels are assigned to the specified service.
13. Press F6 (Cancel) until you reach the Avaya Intuity Main Menu.
14. Continue with Assigning Services to Called Numbers.

Assigning Services to Called Numbers

The Dialed Number Information Service (DNIS_SVC) tells the voice channels what to do with the incoming call.

To assign services to called numbers:

1. Start at the Avaya Intuity Main Menu and select:

Voice System Administration
	Number Services
		Assign Service

The system displays the Assign Number Service Window.

2. Place the cursor in the Service Name: field.
3. Press F2 (Choices).

The system displays the Services Menu.

4. If the Avaya Intuity system has Lodging or Name Dialer features, continue with
   Step 7.

If your Avaya Intuity system does not have Lodging or Name Dialer features, select:

AUDIX

5. Press ENTER.
6. Type any in the AUDIX Called Number: field and continue with Step�9.
7. If one or more numbers require a specific service, enter the service or services and then the number or numbers as listed in the table below.


 


Table: Service and Called Number Combinations

If these features are implemented	Enter this in the Service: field and	Enter this in the Called Number: field
AUDIX only	AUDIX	any
Both AUDIX and Name Dialer	AUDIX	The number that callers dial to retrieve AUDIX messages
	NameDialer	any
Lodging only	lodging	any
	ldg_ni_vm (optional)	The number that callers dial to retrieve Lodging messages
	ldg_ni_ca (optional)	The number that callers dial to leave a message for a guest
Both AUDIX and Lodging applications	AUDIX	The number that callers dial to retrieve AUDIX messages
	lodging	The number that callers dial to retrieve Lodging messages
	AUDIX+ldg	any
Combination of AUDIX, Lodging, and non-integrated services	AUDIX	The number that callers dial to retrieve AUDIX messages
	lodging	The number that callers dial to retrieve Lodging messages
	AUDIX+ldg	any
	ldg_ni_vm (optional)	The number that callers dial to retrieve Lodging messages using their extension number
	ldg_ni_ca (optional)	The number that callers dial to leave a message for a guest using their extension number

8. Press F3 (Save).

The system displays the Command Output Window confirming your selection to add or remove a called number from the *DNIS_SVC group.

9. Press F6 (Cancel) until you reach the Avaya Intuity Main Menu.
10. Continue with Performing Acceptance Testing.

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