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MT Alarms
MT ALARM_ORIG 0
Description:
The alarm generation process is not working because of a software problem.
Repair Procedure:
Contact your remote maintenance center.
MT ALARM_ORIG 1
Description:
The system failed to contact the remote maintenance center on six consecutive attempts. The system has active alarms that the remote maintenance center is not receiving.
Repair Procedure:
If any active alarms are severely affecting service, contact your remote maintenance center and tell them that your system has been unable to contact them with active alarms.
- Starting at the Avaya Intuity Main Menu, select:
Customer/Services Administration
Alarm ManagementThe system displays the Alarm Management Window.
- Verify that the
Product ID:andAlarm Destination: fields have valid entries.If these fields are blank or do not have valid entries, contact your remote maintenance center.
If these fields appear to have valid entries, continue with the Step 4.
- Check that the telephone line into the remote maintenance circuit card is in place.
If your system has a modem instead of a remote maintenance circuit card, check that the modem has power and that all the cables are connected.
- Contact your remote maintenance center.
MT BACKUP 1
Description:
Repair Procedure:
Contact your remote maintenance center.
MT BACKUP 2
Description:
Repair Procedure:
- Check for any additional alarms associated with the backup process.
If additional alarms are found, contact your remote maintenance center.
- Insert a different cartridge into the cartridge drive and try the backup again.
- If Step 2 fails, contact your remote maintenance center.
MT BADJAZCART 0
Description:
The number of bad blocks on the backup cartridge exceeds the minimum acceptable amount.
Repair Procedure:
- Check for any additional alarms associated with the backup process.
If additional alarms are found, contact your remote maintenance center.
- Insert a different cartridge into the cartridge drive and try the backup again.
- If the alarm still occurs after Step 2, replace the cartridge drive.
Destroy any cartridges that were used in the first drive.- Insert a cartridge into the new cartridge drive and try the backup again.
- If Step 4 fails, contact your remote maintenance center.
MT BKRST 9
Description:
The system has detected a missing backup file or directory.
Repair Procedure:
MT BKRST 030
Description:
A write protected cartridge has been placed in the cartridge drive.
Repair Procedure:
MT BKRST 031
Description:
No cartridge was placed in the cartridge drive before the backup was started.
Repair Procedure:
MT DISK 0
Description:
Repair Procedure:
Contact your remote maintenance center.
MT MIRROR 0
Description:
Disk mirroring failed. This alarm indicates a possible physical failure of the hard disk, and can occur on both mirrored systems and unmirrored systems.
Repair Procedure:
Contact your remote maintenance center.
MT MIRROR 1
Description:
Disk mirroring is not functioning properly. This alarm can occur on both mirrored system and unmirrored systems.
Repair Procedure:
Contact your remote maintenance center.
MT RESTORE 1
Description:
A restore failed. The system was unable to receive information stored on the backup tape or is unable to access the restored information.
Repair Procedure:
Contact your remote maintenance center.
MT SOFTWARE 34
Description:
??An Intuity AUDIX process failed to restart.
Repair Procedure:
Contact your remote maintenance center.
MT SOFTWARE 2222
Description:
This alarm warns you of a print job or queue error.
Repair Procedure:
Contact your remote maintenance center.
MT TAPE_DRIVE 1
Description:
The system failed to rewind the tape. The system automatically resolves this alarm when a backup is successful.
Repair Procedure:
- Make sure that the tape is placed into the tape drive correctly.
- Retry the backup.
MT TAPE_DRIVE 2
Description:
During the restore, the system failed to move the tape forward. This alarm is automatically resolved when a restore operation is successful.
Repair Procedure:
MT UNIX 0
Description:
A filesystem is close to being full. Unless this alarm is resolved, the system may not be able to record new messages.
Repair Procedure:
Contact your remote maintenance center.
MT UNIX 1
Description:
The system has used up almost all of the inodes. If all of the inodes are in use, the system will not be able to start new processes and may behave as if it were out of space.
Repair Procedure:
Contact your remote maintenance center.
MT UNIX 2
Description:
The system's memory is low because one of the process is using too much memory. Unless this alarm is resolved, the system may fail.
Repair Procedure:
Contact your remote maintenance center.
MT UNIX 3
Description:
The system has too many internal message queues. The number is greater than 90% of the system limit.
Repair Procedure:
Contact your remote maintenance center.
MT UNIX 4
Description:
The system is under an unusually heavy load and processes are getting behind in answering their messages. Unless this alarm is resolved, the system may stop processing calls.
Repair Procedure:
Contact your remote maintenance center.
MT UNIX 5
Description:
The system has too much information in internal communications. The total amount of information is within 60% of the limit. Unless this alarm is resolved, the system may stop processing calls.
Repair Procedure:
Contact your remote maintenance center.
MT UNIX 6
Description:
The system has too many processes operating and has nearly reached the limit allowed. The system may stop processing calls or operating at any time.
Repair Procedure:
Contact your remote maintenance center.
MT UNIX 7
Description:
The system is operating too many requests for one login type.
Repair Procedure:
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