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Navigating Application Screens

Your 4622SW IP Telephone uses Phone Feature buttons, Line/Feature buttons, and Softkeys to allow you maximum flexibility in phone operation and application usage. While reviewing this section, it can help to refer to Figure 1:  4622SW IP Telephone on page 10.

Phone Feature buttons are used in the Phone application and appear on the face of the telephone around the dialpad. Phone buttons have an icon on the top of the button, to indicate the button’s function. These buttons provide mostly call-handling features like Transfer, Conference, Hold, or Redial. Two new phone Feature buttons are:

The Page Left and Page Right buttons ( ) (between the Phone/Exit and Options buttons) are also considered phone buttons. Use them to move forward (Right Arrow) or backward (Left Arrow) from one display screen to another. These paging buttons work in conjunction with the paging indicators ( ) you may see on an application screen. Paging indicators show that a screen has more than one page, and allow you to navigate forward and back through those additional pages. To activate the function or feature represented by a phone button, just press the appropriate button.

Line/Feature buttons ( ) appear on both sides of the display area. These buttons provide call appearances (Lines) and other call-related features (as administered by your System Administrator) in the Phone application. They also serve as application-specific buttons in the Call Log or other applications. For example, pressing a Line/Feature button in the Call Log application selects the corresponding entry, allowing you to take further action with your selection. When you enter text on a screen (for example, a Speed Dial button label), several Line/Feature buttons provide editing features like backspacing or hyphenation.

Here is an example of the difference between a Line/Feature button’s functionality in the Phone application versus other applications. To call someone from the Phone application (the default display screen) you press the first Line/Feature (call appearance) button and dial your party. But in the Call Log application, pressing the first Line/Feature button displays detailed information about the first call log entry.

In addition to the call-related icons and features explained in Table 1, the icons and background display colors in Table 2 are associated with certain administrable features on the call server, and might appear on the display. Several features, such as flash, wink, and flutter, are associated with Call Center operations, and might not apply to all 4622SW users.

Table 2:  Icons/Background Colors for Features on the 4622SW  

Icon
Description/
Condition
Feature Button Display Background Color
None
Feature is on/active.
White
None
Feature is off/inactive.
Light Gray
None

Feature denied (Broken Flutter). This is a temporary condition, accompanied by an “error beep” on the first occurrence. This condition then changes to the off/inactive state.
Light Gray
None
Idle. Indicates a (call appearance) line is available.
White

Ringing. Indicates an incoming call is arriving on this line.
White

Active. Indicates the line is in use.
Light Gray

On Hold. Indicates a call is on hold on this line.
Dark Gray

(Soft) Hold. Indicates this line's call was put on hold pending a conference or a transfer.
Dark Gray

Missed Call(s). Precedes the number of missed calls in the Call Log.
Light Gray

Flash. Used for Call Center operations.

Light Gray

Flutter. Used for Call Center operations.


Light Gray

Wink. Used for Call Center operations.



Light Gray

Four softkeys ( ) appear directly below the display area. They allow you to access the other 4622SW applications. In an application, they allow you to perform application-specific functions, like add, save, edit, delete, or cancel. The labels above the softkeys reflect their function relative only to that specific screen.


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