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Use this screen to set up and view a Call Data Summary Report.
Field descriptions
Field |
Description |
Hours |
The hours for which you want report information Values: The valid range is 0-23, with 0 representing midnight and 23 representing 11 p.m. Choose all for the entire 24-hour period. If you enter a range between 9 and 16, the system displays call data for calls made between 9 a.m. and 5 p.m. |
Service Name |
The service name limits the report to a particular service. The default is all to have the report display call data for all services. |
Include Call Event Data |
The inclusion of call event data in the report Values: yes, no If call event data does exist for a particular record, the information appears immediately after the record entry on the report. |
Date |
The date to which you want to limit the report information Values: Use the format mm/dd/yyyy or mm/dd/yy for month, day, and year. If you do not specify a year, the system uses the current year. |
Button descriptions
Button |
Description |
Submit |
Displays the Call Data Summary Report |
Reset |
Sets fields to their default values |
Cancel |
Displays the Call Data Handling Reports screen |
Administration procedures
