ASAI016 (A_LOGFAIL_UNKNW)

Alarm level

Major.

Description

The IR system agent on the specified channel could not be logged in due to an unknown error. As a result, Automatic Call Distribution (ACD) will not route calls to this channel.

Repair procedure

Note:
If message ASAI028 follows this message, no corrective action is necessary.

To correct the problem and remove the alarm:

1. Contact your remote maintenance service center for assistance.
2. Suggest that the adjunct or user retry the request later.
3. If the problem persists, consult your PBX administrator.

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