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Developing speech provides background information for the process of creating speech on the Avaya IR system.
Speech processing begins with the creation of encoded and digitized speech files for disk storage. The content of each speech file is a single speech phrase that is spoken at some point in an application dialog.
A speech phrase can consist of any of the following elements:
Speech phrases are typically specific to a single application. You determine the speech phrase content based on the application requirements. However, some speech phrases, such as generic greetings or prompts, may be used in multiple applications.
During a call, the individual speech phrases specified in the application are downloaded by the system from a hard disk drive to the speech resource. The speech resource actually plays the speech.
