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Type of feature
Dialout alarming is a base feature.
Overview
The dialout alarming feature provides the ability for the system to automatically notify maintenance organizations when predetermined conditions exist. The Avaya IR platform can dial out to at least two predetermined (user administrable) telephone numbers and provide an alarm status. It can also call the Initialization and Administration System (INADS) contact number (not administrable).
Users can also call into the Avaya IR platform to query platform conditions. Connection to a remote session is maintained when the system initiates a dialout alarm. Users can turn off dialout alarming during a remote session. Dialout alarm messages will queue, and the user will be notified that they are being queued. Dialout alarming is re-enabled when the remote session ends. Queued dialout alarm messages are released at that time. Users can clear dialout alarm messages from the queue.
Hardware requirements
The dialout alarming feature requires an analog modem or Point-to-Point Protocol (PPP) that is supported over serial connections.
Software requirements
The alarm administration feature is installed as part of the IR Base System package (AVir). For more information, see Interactive Response Base System package.
Using this feature
Administer this feature using Web Administration (Configuration Management > Alarm Administration > Dialout Configuration) or the dalarm command.
