Function

Description

+create

Create a request.

+getarg

Get the desired argument.

+send

Send the assembled request.

+setarg

Set the value of the specified argument.

newcall

Notify Avaya Computer Telephony that a new call has arrived and ask for its EDUID.

pseudo_ani

Return a pseudo_ANI to a network IVR.

getvdu

Retrieve a single field value from the database via the call's EDU.

getvox

Retrieve a single field value from the VOX Server's value cache.

setvdu

Set or overwrite a single value in the telephone call's EDU.

tr<n><op>

Request the Workflow Designer to perform a custom transaction.

transfer

The transfer function transfers a call from the VRU to an agent at the specified extension.

gone

Notify Avaya Computer Telephony that a call has ended.

alarm

Raise an Avaya Computer Telephony alarm, which is an indication of an exceptional condition or error.