Adding an ASAI channel

To add an ASAI channel:

1. From web administration, go to the ASAI Administration screen (Feature Packages > ASAI Administration).
2. Select Channels.
3. Select Add Channel.

   The system displays the Add ASAI Channel screen. For information about this screen, see Add ASAI Channel screen.

4. In the Channel field, type the channel number on the Avaya IR system.
5. In the Extension field, type the PBX extension number.
6. In the Split/Agent Extension field, type the ACD split number, or for an EAS environment, the Agent ID.
7. In the Password field, do one of the following:
   • If you specified an ACD split number for the Split/Agent Extension field, use the default value (none) for this field.
   • If you specified an Agent ID for the Split/Agent Extension field, type the password associated with the Agent ID.
8. Select Submit.

   The system displays information about the success or failure of the administration attempt.

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