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Installing the modem

USA customers who purchase the Avaya IR system with hardware components receive an external modem and modem cable kit containing a cable and several connectors for attaching the modem to the different hardware platforms.

Note:
Because modem requirements vary greatly from country to country, Avaya does not supply modems for customers outside the United States. These customers must acquire and configure modems according to local requirements.

To install the external modem:

  1. Verify that Avaya IR system power is off and the modem power is off.
  2. Connect the 25-pin remote console connector to the appropriate end of the modem cable.
  3. Connect the other end of the modem cable to one of the following connectors:
  4. Connect the 25-pin Remote Console connector to the serial port on the rear of the modem chassis.
  5. Connect the other end of the cable to:
  6. Verify that the DIP switch, which is on the rear of the modem chassis, has the following settings:

    Switch

    1

    2

    3

    4

    5

    6

    7

    8

    Setting

    Up

    Up

    Down

    Down

    Up

    Up

    Up

    Down

    If necessary, reset the switches.

  7. Turn on the modem.

The modem initializes when the Avaya IR system boots up.

For customers using the U.S. Robotics Sportster modem, see Sportster Manual for more information.

For customers outside the USA, see the documentation from the manufacturer of the modem you are using.

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