Contents

Preface  Security overview  System description  Installation  Administration  Maintenance  Troubleshooting  Application development  Tech Tours  Migration  Alarms and log messages  Glossaries     Product glossary     Telecommunications glossary        adaptive differential pulse code modulation        administration        alphanumeric        American Standard Code for Information Interchange        analog        asynchronous communication        asynchronous data unit        asynchronous event        asynchronous transmission        automatic call distributor        automatic number identification        back up        backup        basic input/output system (BIOS)        batch file        baud        baud rate        bearer channel        binary digit        binary synchronous communications        bit        bits per second        blind transfer protocol        boot        boot code        bps        buffer        built-in self-test        byte        call classification analysis        call progress tones        called party number        card cage        caution        central office        central processing unit        channel associated signaling        channel bank        circuit card upgrade        clear to send        cluster controller        code excited linear prediction        command        complementary metal oxide semiconductor RAM        configuration        configuration management        connect and disconnect (C and D) tones        connected digits        controller circuit card        coresidency        crash        cron job        Customer Relationship Management        danger        data        data communications equipment        data terminal equipment        data terminal ready        database        database field        database record        database table        D-channel        debug        default        diagnose        dial pulse recognition        dialed number identification service        digital        direct memory access        directory        dual tone multi-frequency        dump space        dynamic random access memory (DRAM)        Ear and Mouth        echo cancellation        EIA interface        electrostatic discharge        emulator        Enhanced Serial Data Interface        Enterprise Communications Server        Error Correcting Mode        error message        errors        Ethernet        event        event counter        field        file        file system        file transfer        filename        firmware        format        frame        function key        functionality        hard disk drive (HDD)        hardware        hardware upgrade        header        hertz        host computer        I/O address        I2C bus        idle code        industry standard architecture        initialization        input        Integrated Services Digital Network (ISDN)        interface        interrupt        interrupt request        keyboard mapping        keyword spotting        line code        line side E1        line side T1        local area network        local database        logdaemon        Logger        logging on/off        logical unit        magnetic peripherals        masked event        megabyte        menu        mirroring        Modified Modified READ        multifrequency        multithreaded application        nonindexed table        nonmasked event        null value        option        ORACLE        payload        peripheral (device)        peripheral component interconnect        permanent process        phoneme        phrase        platform migration        platform upgrade        pluggable        poll        polling        Primary Rate Interface        private branch exchange        processor        pseudo driver        pulse code modulation        read-only memory        Real Time Conferencing Protocol        Real-time Transport Protocol        record        recovery        remote database        restore        restore application        reuse        roll back        rollback segment        scan line        screen pop        single inline memory modules        single-threaded application        small computer system interface        software        software upgrade        string        structured query language        switch        switch hook        switch hook flash        switch network        synchronous communication        T.37        table        tag image file format        talkoff        target system        ThickNet        ThinNet        time-division multiplex        tip/ring        token ring        traffic        trailer        transient process        troubleshooting        trunk        Solaris operating system        Solaris shell        upgrade scenario        usability        User Datagram Protocol        vi editor        VoiceXML        warning        wink signal     Acronyms and abbreviations  Print documents  Index