Contents

Preface  Security overview  System description  Installation  Administration  Maintenance  Troubleshooting  Application development  Tech Tours  Migration  Alarms and log messages  Glossaries     Product glossary        3270 interface        Access Security Gateway        action        action list        adjunct products        Adjunct/Switch Application Interface        advanced speech recognition        affiliate        alarm        alarm log        alerter        announcement        application        application administration        application installation        application script        application simulation        application verification        ASAI domain        ASAI parameter        Avaya IVR Designer        background testing        backing up an application        barge-in        bridging        call data handler process        call flow        caller        card        card parameters        channel        collocated        collocated adjunct        comcode        communication channel        Converse Data Return (conv_data)        copying an application        croncdh        custom grammar        custom speech        custom vocabulary        Customer Care Center        Customer Information Control System        data interface process (DIP)        default owner        dial ahead        Dial Pulse Recognition        dial through        dialout parameters        disabled state        display terminal        download        DPR        editor system        EDU        Electronic Data Unit        engine        enhanced basic speech        equipment        equipment group        equipment state        event message        event/action table        external actions        external functions        FAX Actions        feature        feature_tst script package        full backup        Gatekeeper        grammar        Hardware Resource Allocator        High Level Language Applications Programming Interface        idle channel        in-call fax        independent software vendor (ISV)        indexed table        initialization and administration system (INADS)        Intuity Response Application Programming Interface        library states        listfile        log in        login        login ID        maintenance process        masked event        metadevice        mirror        Natural Language Speech Recognition (NLSR)        one-way mirror        Open Speech Server        panic dialout        partial backup        phrase filtering        phrase number        phrase tag        port        prompt        prompt and collect        proxy server        Proxy Text-to-Speech        R2MFC        recognition type        recognizer        reports administration        script        Script Builder        service        shared database table        shared speech        shared speech pools        source system        speech energy        speech envelope        speech file        speech filesystem        speech modeling        speech phrase        speech recognition        speech recognition engine        speech space        standard speech        standard vocabulary        state database replicas        submirror        Sun VTS        switch interface administration        system administrator        system message        system monitor        system parameters        talkfile        telephony board        telephony server        Text-to-Speech        token        trace        transaction        Transaction Assembler Script        Transaction State Machine process        Two B-Channel Transfer        Uniform Resource Identifier        URI        Validation Test Suite        virtual channel        voice channel        Voice over IP        voice processing co-marketer        voice response output process        voice response unit        voice system administration        VoIP        whole-word technology        WholeWord speech recognition        word        word spotting     Telecommunications glossary     Acronyms and abbreviations  Print documents  Index